Lifestyle Manager

Pan Pacific Hotels Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A premium hotel in Singapore seeks a Lifestyle Manager to oversee spa and poolside operations, ensuring exceptional guest experiences and meeting financial performance targets. The ideal candidate will have a Bachelor's Degree in Wellness, at least 2 years of experience in a similar role in a 5-star hotel, and international qualifications in massage therapy. Responsibilities include managing budgets, implementing marketing plans, and maintaining service standards. Interested candidates should send their resumes to [e-mail].

Qualifications

• Minimum 2 years in a similar role in a 5-star hotel or 5 years in spa management.
• Internationally recognized qualifications in massage therapy or related treatments.
• Energetic, proactive, and committed to delivering exceptional guest experiences.

Responsibilities

• Oversee spa & pool operations and ensure service standards are upheld.
• Manage financial budget, control costs and prepare revenue reports.
• Implement and update business and marketing plans.

Skills

Leadership skills

Communication skills

Problem-solving skills

Sales drive

Education

Bachelor’s Degree in Lifestyle, Wellness or Spa Management

Job description

Singapore

Pan Pacific Singapore

Spa & Fitness

Job Grade

Nestled between the bustling city and the vibrant Marina Bay, Pan Pacific Singapore presents spectacular views, modern business amenities and delightful dining experiences at our award-winning restaurants.

The hotel's strategic location at the gateway to the Central Business District provides easy access for business travellers, and at the same time offers a wide array of sightseeing, retail and entertainment options in the vicinity.

Indulge in the luxury of 790 rooms and suites, backed by modern technology, wireless Internet and sweeping panoramas of Marina Bay.

The hotel offers a superlative range of meeting facilities comprising 24 meeting rooms totaling 2,842 sqm (26,716 sqf) of meeting floor space, including spacious rooms with natural daylight, incorporating latest technology, supported by a dedicated team.

Discover the invigorating energy of one of Southeast Asia’s most dynamic cities from the indulgent comfort of Pan Pacific Singapore.

The Role

We are looking for a Lifestyle Manager. You will oversee the operations at St Gregory Spa & poolside and play a pivotal role by implementing strategies to achieve operational and financial performance targets with a consistent delivery of memorable lifestyle experiences. If you are an organized, detail-oriented individual with a passion for delivering excellent and memorable guest experiences, we want you to be part of our growing team.

Job Description

• Prepare, implement and update business and marketing plans.
• Manage the financial budget, control costs and prepare revenue and expense reports for hotel management.
• Ensure the operating procedures and policies manuals for all Lifestyle outlets are developed, implemented and updated as required.
• Manage daily spa & pool operations and liaise with relevant department heads to ensure cleanliness, maintenance and service standards are upheld.
• Manage client feedback and utilize as a motivational training tool and coaching platform.
• Reference and abide by the hotel’s Standard Operating Procedures, Policies & Forms Manuals.
• Works closely with other teams in the hotel to offer Spa discount vouchers / introduce Spa experiences to visitors.

Talent Profile

• Bachelor’s Degree in Lifestyle, Wellness, or Spa Management from a recognized institution.
• Minimum 2 years in a similar role in a 5-star hotel or 5 years in spa management.
• Internationally recognized qualifications in massage therapy or related treatments.
• Strong leadership skills with ability to manage and motivate a diverse team.
• Excellent communication and problem-solving skills; calm under pressure.
• Proven ability to drive retail sales and achieve business objectives.
• Energetic, proactive, and committed to delivering exceptional guest experiences.
• Candidates with less experience may be considered for the Assistant Lifestyle Manager position.

How to Apply

Please write in with your detailed resume and email us at [e-mail]

• We regret to inform that only shortlisted candidates will be notified.