Lead Application Support Engineer

MORGAN MCKINLEY PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading talent solutions firm in Singapore is seeking an experienced candidate to join their payments team on a direct 2-year contract. The candidate will lead the development and maintenance of systems supporting electronic payments. They will require 8+ years of experience in payments and securities systems, a degree in Computer Science or a related field, and strong skills in application management and Agile methodologies. The position includes leading application testing processes and managing the application portfolio.

Qualifications

• 8+ years’ experience in payments and securities settlement systems.
• Proven application management experience.
• Strong understanding of Server-side technologies.

Responsibilities

• Lead development and maintenance of application systems.
• Evaluate Systems Development & Maintenance Methodologies.
• Manage the agency's application portfolio and recommend new applications.

Skills

Payments and securities settlement systems

Application management

SQL skills

Shell scripting

Microservices and RESTful API

Agile methodologies

Business analysis

Education

Bachelor’s Degree in Computer Science, Engineering, or related field

Tools

J2EE

.NET applications

AWS

Oracle Database

Microsoft SQL Server

Job description

Job Summary

You will be working with our client who are well renowned in the public and financial sector. You will be part of the payments team responsible for managing systems that support electronic payments, domestic securities, and government securities operations. Your role will involve supporting interbank payments, securities, and trade settlements, while understanding and maintaining the connections between these systems and other market infrastructures.

Responsibilities

• Lead the development, deployment, and maintenance of application systems, ensuring alignment with prescribed service levels and timely incident resolution
• Evaluate and recommend Systems Development & Maintenance Methodologies for projects, analysing the impact of IT changes on business operations
• Facilitate Agile ceremonies and translate user needs into actionable user stories, while improving processes and analysing project metrics
• Manage the agency's application portfolio, recommending new applications, consolidations, and decommissioning as needed
• Oversee application testing processes, including assessment of test scenarios, environments, and results, proposing improvements and changes as necessary
• Develop tender specifications for Agile projects, evaluate proposals, and manage outsourced vendors to ensure compliance with Agile methodologies and ICT governance policies
• Apply design thinking and service design principles to identify transformation opportunities and develop service experience prototype
• Establish reliable operations of the applications and digital service in the portfolio and conduct maintenance and technology lifecycle management on the applications and systems
• Establish quality and mechanisms for systemic quality across all applications and systems to ensure compliance with ICT Governance policies and standards
• Establish risk management for applications systems

Requirements

• Bachelor’s Degree in Computer Science, Engineering, or a related field; or equivalent work experience
• 8+ years’ experience in payments and securities settlement systems, including 2–4 years in application support, operations, or project management in a tech environment.
• Proven application management experience: deployment, monitoring, incident handling, and maintenance of complex systems.
• Experience in designing and implementing J2EE and/or .NET applications, SQL skills, and shell scripting
• Strong understanding of Server-side, .Net and/or Java/microservices, web services, RESTful API, containers and Kubernetes
• Experience with RHEL, JBOSS EAP, OpenShift, OpenStack, CICD, Watermelon, Maven, Oracle Database, Microsoft SQL Server and fault-tolerant infrastructure concepts
• Experience installing, configuring, and implementing new applications and system on AWS, preferably on
• Experience in GCC will be an added advantage
• Strong understanding and experience handling file transfers - interfaces, interfaces resiliency, connectivity protocols e.g., Rest, SFTP, MQ
• Experience with integration of Autosys, designing job scheduling, CI/CD, Datawarehouse, and DMS
• Experience with setup, and integration of Observability platforms, monitoring, and alerts.
• Experience with the S.W.I.F.T messaging platform and interfaces
• Certifications in relevant skills (e.g., Java, AWS solution architect, Kubernetes, etc.) will be an advantage
• Strong knowledge of Agile methodologies and tools.
• Expertise in business analysis: eliciting requirements, developing business cases, and translating between technical and business needs.
• Proficiency in application testing, assessment, and improvement.
• Experience managing vendors and developing IT project tender specifications.
• Familiarity with ICT governance, service design principles, and digital transformation initiatives.
• Strong problem-solving skills and ability to recommend process improvements and digitalization.
• Excellent communication and stakeholder management skills.
• Driven, results and customer oriented and able to work independently
• Organised and comfortable managing multiple workstreams simultaneously and have good interpersonal skills
• Articulate with strong written, presentation skills
• Detailed and capable of handling time-sensitive and high-pressure situations
• Natural problem solver who thrives in ambiguity and can design processes where none exist

direct 2-year contract with the client.

If you are interested in this role and would like to discuss the opportunity further please click apply now or email Chew Kai-Xinn at [e-mail] for more information.

Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.

Morgan McKinley Talent Solutions

Morgan McKinley Pte Ltd EA Licence No: 11C5502

EAP Registration No: R2196712

EAP Name: Chew Kai-Xinn