Lead, HR Shared Services (HRIS & Payroll)

CORA ENVIRONMENT PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A leading human resources firm in Singapore is seeking an experienced HR Operations Manager to oversee the end-to-end delivery of HR operations including payroll administration and HRIS management. The ideal candidate will possess 6-10 years of progressive HR experience and proven leadership skills within a large blue-collar workforce. Responsibilities include managing payroll processes, ensuring regulatory reporting, and driving process improvements.

Qualifications

• 6–10 years of progressive HR operations experience, with at least 3 years in a leadership role.
• Proven experience in managing payroll and HR administration for a large blue-collar workforce.
• Hands-on experience in HR system implementation and/or migration projects.
• Strong knowledge of Singapore’s legislation and HR compliance requirements.

Responsibilities

• Manage the HR Shared Services team for timely execution of HR administration.
• Ensure compliance with employment regulations and company policies.
• Oversee payroll processes for accuracy and compliance with local regulations.
• Lead HR system management and contribute to process improvement projects.
• Ensure all regulatory reporting to local government agencies is accurate.

Skills

Leadership

Payroll Management

HR Compliance

Process Improvement

Stakeholder Management

Microsoft Office

Education

Bachelor’s degree in Human Resource Management or Business Administration

Job description

Purpose and Scope

This role is responsible for overseeing the end-to-end delivery of HR operations, including HRIS management, payroll administration, and employee life-cycle processing, supporting a large blue-collar workforce and corporate staff. This role also drives continuous process improvement, digital transformation, and HR system implementations/migration projects to improve efficiency and excellent employee experience.

Key Responsibilities

HR Shared Services Operations

• Manage and lead the HR Shared Services team to ensure accurate and timely execution of HR administration including onboarding, offboarding, employee movements, leave, and benefits administration.
• Ensure compliance with employment regulations, company policies, and audit requirements.

Payroll Processing

• Manage and review monthly payroll processes, ensuring accuracy and compliance with MOM regulations, CPF, levies, and statutory reporting.
• Manage payroll-related audits and reconciliations and liaise with Finance to ensure timely system integration.

HRIS & System Management

• Lead the configuration, maintenance, and continuous enhancement of the HRIS platform.
• Ensure data integrity, reporting accuracy, and proper access control within the system.
• Partner with vendors on upgrades, troubleshooting, and enhancements.

Project Management & Process Improvement

• Lead or participate in HR projects including system implementation, process automation, digitisation of records, and workflow redesign.
• Drive change management initiatives and employee training for new tools and processes.

Reporting & Compliance

• Responsible for all regulatory reporting to local government agencies (e.g. MOM, CPF Board, IRAS, etc)
• Manage participation in labour market surveys and submission to relevant authorities.

Key Requirements

• Bachelor’s degree in Human Resource Management, Business Administration, or related field.
• Minimum 6–10 years of progressive HR operations experience, with at least 3 years in a leadership role.
• Proven experience in managing payroll and HR administration for a large blue-collar workforce.
• Hands-on experience in HR system implementation and/or migration projects.
• Strong knowledge of Singapore’s legislation, HR compliance requirements.
• Detail-oriented with excellent problem-solving skills.
• Strong stakeholder management and ability to work cross-functionally.
• Proficient in Microsoft Office (Excel, Words, PowerPoint)