L2 SRE

NTT Data Singapore; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A global technology company in Singapore is seeking an experienced application support engineer. The ideal candidate will have over 7 years of experience, particularly with Java (J2EE/Spring Boot) and DevOps practices. Responsibilities include ensuring high availability of applications, applying security patches, and managing incidents. A strong focus on communication and troubleshooting is essential. This role requires collaboration with internal teams and a deep understanding of application interactions and issues.

Qualifications

• More than 7 years of relevant work experience.
• Hands-on experience in Java, Python, and PowerShell.
• Proficiency in writing SQL queries for troubleshooting.

Responsibilities

• Manage incident and support recovery of the application.
• Collaborate with internal SRE and Dev teams.
• Apply security patches and upgrades regularly.

Skills

Java (J2EE/Spring Boot) support

CI/CD pipeline development

Troubleshooting skills

Communication and collaboration

Performance tuning

SRE practices

Monitoring tools (ELK, Grafana)

Education

Bachelor's degree in Computer Science or Engineering

Tools

Docker

Kubernetes

Jenkins

Apache Airflow

AWS/Azure

Job description

• Ability to work in a dynamic environment with ability to self-organize and plan and prioritise the work in an environment where multiple issues compete for attention.
• Application Support and Deployment of Release
• Apply security patches and system upgrades on a regular basis.
• Collaborate closely with other internal SRE and Dev teams/business users in investigating, testing and deployments.
• Contribute to developing and implementing automated CI/CD capability for our application.
• Ensures all production changes are made in accordance with life-cycle methodology and risk guidelines.
• Experience with supporting Java (J2EE/Spring Boot) based multi-tier applications with complex upstream downstream interactions having expertise in understanding the application request flow and analysing application logs for investigating and troubleshooting issues and application break.
• Manage Incident and support recovery of the application and drive root cause analysis.
• Support our production environment with strong performance tuning, end-to-end troubleshooting, networking fundamentals skills.
• Willingness to On-Call rosters as part of supporting the applications.
• Work effectively in collaboration with different teams either local or remote.
• Work towards high availability of our applications by putting in right Observability in place.

Requirements

• Bachelors degree in Computer Science, Engineering or a related field, with more than 7 years of relevant work experience
• Effective communication and collaboration skills to liaise with cross-functional teams.
• Excellent analytical and problem-solving skills to resolve issues independently or provide guidance to others.
• Familiar with environment maintenance tasks like patching (OS, database)Good Technical & Troubleshooting skills
• Hands-on Experience in one or more of the following: Java Script, Java and Python, PowerShell
• Hands-on Experience in writing SQL queries for troubleshooting issues and issue analysis
• Hands-on experience on Java 8+, Multi-Threading, Microservices (Spring boot) and Restful API
• Hands-on experience on scheduling tools like Apache Airflow and Lumen
• Hands-on Experience with CI/CD pipelines and release strategies
• Hands-on experience with DevOps tools, practices, and methodologies such as Docker, Kubernetes, Jenkins and AWS/Azure
• Hands-on Experience with one of more of the monitoring tools (ELK, Grafana, AppDynamics, Kibana, Prometheus)High attention to detail with focus on understanding the issues.