KPI-Driven Restaurant Ops Manager — Annual Bonus

ALT. PIZZA PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading restaurant company in Singapore seeks a dedicated operations manager to oversee store management and performance, ensuring business KPIs are met while maintaining excellent customer service. Candidates should have at least 3 years of F&B experience, strong analytical skills, and the ability to thrive in a fast-paced environment. This role offers competitive benefits, including a staff referral bonus and annual performance bonus.

Benefits

$1000 staff referral bonus

Annual performance bonus

Medical benefit

Staff discount

Qualifications

• At least 3 years of working experience in the F&B industry.
• Pleasant personality with a results-driven attitude.
• Ability to work effectively in a fast-paced environment.

Responsibilities

• Oversee store managers and daily operations to meet KPIs.
• Analyse store performance and implement improvements.
• Maintain high levels of customer service and manage guest feedback.

Skills

Customer service skills

Interpersonal skills

Analytical tools

Management skills

Proactive attitude

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

A leading restaurant company in Singapore seeks a dedicated operations manager to oversee store management and performance, ensuring business KPIs are met while maintaining excellent customer service. Candidates should have at least 3 years of F&B experience, strong analytical skills, and the ability to thrive in a fast-paced environment. This role offers competitive benefits, including a staff referral bonus and annual performance bonus.