Key Account Manager - Freight

Flintex Consulting Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A Logistics and Consulting Company is seeking a Key Account Manager in Singapore to build and maintain relationships with major clients. The role requires developing long-term strategies for client retention, understanding client needs, and resolving issues promptly. Ideal candidates should have a Bachelor's degree in Sales or Business Management and 3-5 years of experience in the Logistics and Freight Forwarding industry. Strong communication and negotiation skills are essential for success in this position.

Benefits

Performance Bonus

Transport Allowance

Qualifications

• At least 3-5 years of experience in Logistics & Freight Forwarding industry.
• Experience handling conglomerate accounts is preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Developing and maintaining a portfolio of high-value clients.
• Building long-standing professional relationships with clients.
• Preparing periodical reports with accurate data.

Skills

Strong Communication

Negotiation Skills

Strategic Thinking

Organizational Skills

Client Relationship Management

Education

Bachelor’s degree in Sales or Business Management

Tools

MS Office

Job description

Benefits

Performance Bonus + Transport Allowance

Role Summary

This role requires building and maintaining relationships with major clients, retaining them for extended periods, developing an extensive understanding of an organization’s client base and their needs, engaging with clients, resolving issues, suggesting solutions to routine problems, comprehending client needs, tailoring products or services to meet specific requirements, and growing the account.

Key Account Manager Top 3 Responsibilities

• Maintain a growth mindset
• Strong Communication
• Ability to explore & collaborate with new opportunities

Responsibilities

Developing and maintaining a portfolio of high-value clients. Must have global/regional mindset in serving Key accounts.

Developing long-term strategies for client retention and growth expansion.

Understanding the needs and requirements of clients. Resolving customer complaints promptly to maintain trust.

Trying to build long-standing professional relationships with clients to create a mutually beneficial environment.

Proposing solutions to a client's problems and implementing them within reasonable timelines.

Acting as a channel of communication between clients and the employees of an organization.

Identifying high-value clients and developing strategies to build relationships with them.

Preparing periodical reports with accurate data on time. (CRM / Monthly Report etc.)

As the main facilitator to manage Account Receivables for assigned accounts.

Requirements

Bachelor’s degree in Sales, Business Management, Freight Forwarding, Logistics & Supply Chain Management or equivalent.

At least 3-5 years of experience in Logistics & Freight Forwarding industry with exposure to Sales and Business Development.

Experience or exposure in handling conglomerate accounts especially in Healthcare / Medical Devices / Semiconductor / Electronics will be considered with priority.

Excellent written and verbal communication skills.

Proficient in MS Office applications. Good in communication and negotiation. Excellent presentation skill.

Strong organizational and management skills.

Strategic thinking and statistical analysis skills.

Proactive, resourceful with ability to work well independently or in groups.

Enthusiastic about sales job, teamwork spirit, communication skill and interpersonal relationship skill.

Experience manager with relevant experience will be considered for a senior position.

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