Jr. Program Manager

Quasar Medical; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A medical device company in Singapore seeks a skilled individual to manage orders and ensure customer satisfaction within a high-volume production environment. Responsibilities include monitoring project status, transmitting requirements, and leading customer service efforts. Candidates should hold a degree in engineering and possess over 5 years of relevant experience, preferably in medical device manufacturing.

Qualifications

• More than 5 years of experience in a high-volume production environment.
• Experience in medical device manufacturing preferred.
• Proficiency in managing project timelines.

Responsibilities

• Administer and manage orders from receipt to shipment.
• Transmit customer requirements to internal departments.
• Monitor order/project status closely and communicate promptly with customers.

Skills

Organizational skills

Leadership skills

Problem-solving skills

Attention to detail

Flexibility to adapt

Education

Bachelor’s degree in Engineering or similar field

Job description

Essential Duties and Responsibilities

• Administer and manage the orders from receipt to shipment.
• Transmit customer requirements to internal departments and internal feedback to customers.
• Take appropriate measures to facilitate collaboration among internal team members to meet customer orders and needs.
• Continuously monitor activities that may impact product/project costs or product delivery timelines within the project scope.
• Monitor order/project status closely and communicate promptly with customers.
• Calculate project and product costs at various stages, such as RFQ, pre‑ordering, till order completion.
• Keep track of updated project/product costing and provide quotations to customers.
• Manage assigned programs within budgetary costs and planned timelines based on predefined specifications with customers.
• Assist the Finance Department in tracking customer payment matters.
• Prepare necessary departmental and customer‑related reports.
• Provide training, guidance, and work assignments to customer service specialists in the assigned customer service team.
• Handle other tasks assigned by superiors.

Education, Experience and Qualifications

• Preferably bachelor’s degree in Engineering or a similar technical field.
• Preferably more than 5 years of experience in a high‑volume demanding production environment, medical device manufacturing experience is preferred.
• Strong organizational and coordination skills to ensure efficient handling of customers.
• Proficient in tracking and managing project timelines, ensuring timely delivery of products.
• Strong leadership skills to provide training, guidance, and work assignments.
• Excellent problem‑solving skills and attention to detail.
• Flexibility to adapt to evolving responsibilities and challenges in a dynamic work environment.