Japanese Insurance Lead – Special Projects & Clients

TOKIO MARINE INSURANCE SINGAPORE LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An international insurance company in Singapore is seeking a seasoned professional with at least 10 years of experience in the General Insurance industry to lead special projects and deliver exceptional customer service in both Japanese and English. The role requires fluency in Japanese to handle various client inquiries and develop lasting relationships. The ideal candidate will be organized, capable of multi-tasking, and proficient in Microsoft Office. This position offers an opportunity to enhance service quality and engage with diverse clients.

Qualifications

• At least 10 years of experience in General Insurance industry.
• Good understanding of doing Japanese business.
• Able to work independently and interact with different levels of customers.

Responsibilities

• Lead Special Projects to enhance service quality of the Japanese Business.
• Report regularly to Head Office in Tokyo in Japanese.
• Underwrite and specialize in Marine Hull and other general insurance classes.
• Provide customer service in Japanese to clients on inquiries, requests, and claims.
• Develop good relationships with clients to maintain and enhance business.

Skills

Fluent in written and spoken English

Fluent in Japanese

Good interpersonal and communication skills

Ability to multi-task

Organized

Education

Minimum Degree Holder qualification

Tools

Microsoft Office application

Job description

An international insurance company in Singapore is seeking a seasoned professional with at least 10 years of experience in the General Insurance industry to lead special projects and deliver exceptional customer service in both Japanese and English. The role requires fluency in Japanese to handle various client inquiries and develop lasting relationships. The ideal candidate will be organized, capable of multi-tasking, and proficient in Microsoft Office. This position offers an opportunity to enhance service quality and engage with diverse clients.