IT Technician - Junior Level | Up to $3600

Alphaeus Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology service provider in Singapore seeks a Junior IT Technician to handle desktop configurations, troubleshoot issues, and manage user accounts. The ideal candidate must have a Diploma or Degree in IT and at least 1 year of support experience. Good knowledge of Windows OS and strong problem-solving skills are crucial. The salary is up to $3600, with an opportunity to grow within an expert team.

Qualifications

• Min 1 year of desktop or IT support experience.
• Good knowledge of Windows OS and Microsoft Office Suite.
• Able to work independently and as part of a team.

Responsibilities

• Install, configure, and maintain desktops and laptops.
• Troubleshoot hardware and software issues.
• Set up and manage user accounts and security settings.
• Support rollout of new applications and updates.

Skills

Windows OS

Microsoft Office Suite

Active Directory

Problem-solving

Customer service orientation

Communication

Interpersonal skills

Education

Diploma or Degree in Information Technology

Job description

IT Technician - Junior Level | Up to $3600

Install, configure, and maintain desktops, laptops, printers, and other IT equipment.

Troubleshoot hardware and software issues for end-users via on-site visits, remote access, or ticketing systems.

Provide support for Windows, macOS, and Microsoft 365 environments.

Set up and manage user accounts, permissions, and security settings in Active Directory.

Assist in configuring and maintaining VPN, LAN/Wi‑Fi connectivity, and networked printers.

Support the rollout of new applications and updates, including patch management.

Maintain inventory of IT assets and ensure documentation is up to date.

Ensure compliance with company IT policies and data protection standards.

Escalate unresolved issues to relevant technical teams while ensuring timely follow‑up with users.

Participate in IT onboarding for new staff, including workstation setup and basic training.

Assist in maintaining backup, antivirus, and endpoint protection systems.

Requirements:

Diploma or Degree in Information Technology, Computer Science, or a related field.

Min 1 year of desktop or IT support experience.

Good knowledge of Windows OS, Microsoft Office Suite, and Active Directory.

Strong problem‑solving skills and customer service orientation.

Good communication and interpersonal skills.

Able to work independently and as part of a team.