IT Technician

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is seeking candidates for an IT support role. The position requires assisting with day-to-day operations, responding to user inquiries for technical support, and maintaining equipment. Candidates should possess a diploma in IT or related fields and preferably have at least 1 year of relevant experience. Interested applicants can apply via email. Only shortlisted candidates will be contacted.

Qualifications

• At least 1 year of relevant working experience is preferred.
• Responsible, meticulous, and a fast learner.
• Ability to understand internal system processes quickly.

Responsibilities

• Assist day-to-day operation by responding to user inquiries and providing IT support.
• Identify, maintain, and replace electronic equipment and computers.
• Liaise with government agencies regarding equipment returns.

Skills

IT support

Troubleshooting

Customer service

Education

Diploma or Higher Nitec in IT or related fields

Job description

Responsibility

• Assists day-to-day operation by picking up the phone calls/email/walk-ins/ticketing system to understand user’s enquires/request, provide IT support and perform troubleshooting or escalate to the relevant PIC, or provide alternatives to resolves the cases.
• Identification, maintenance and replacement of electronic equipment and computers.
• Liaise with government agency on return and collection of faulty or repaired equipment.
• Perform troubleshooting in systems and report the status to superior on time without delay.
• To support projects from another team/section/department as instructed by superior.
• To perform any ad-hoc assignment as instructed by superior.

Requirements

• Diploma or Higher Nitec studied in IT or related fields
• Preferable with at least 1 year of relevant working experience
• Responsible, meticulous, fast learner and able to understand the internal system process quickly
• Able to follow the internal systems thoroughly to make sure the tasks are smoothly processed

Interested applicants, please email Jensen Fang Lifa at [e-mail]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.