IT Systems Engineer — Day-2 Ops & Incident Expert

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a Systems / IT Engineer to handle IT System operations, troubleshooting, and stakeholder communication. The ideal candidate will have a degree in Engineering, strong interpersonal and communication skills, and knowledge of project management and Agile methodologies. This role involves managing vendor relationships and recommending workflow improvements to ensure service continuity. Interested applicants should send their resumes to the specified email or connect via WhatsApp for immediate consideration.

Qualifications

• Degree in Engineering or a related technical discipline.
• Strong interpersonal skills to effectively engage with customers and vendors.
• Excellent communication skills to articulate complex ideas.

Responsibilities

• Perform IT System Day-2 operations including fault isolation and incident management.
• Assist in testing activities, diagnosing system defects.
• Ensure clear communication across all stakeholders.
• Manage COTS software and support renewals.
• Liaise with customers and vendors for issue resolution.
• Identify gaps in systems and recommend improvements.
• Plan and execute activities to meet project SLAs.

Skills

Strong interpersonal skills

Excellent written communication

Verbal communication skills

Education

Degree in Engineering or related discipline

Tools

Project management certifications (e.g., PMP, ITIL)

Agile methodologies (e.g., Scrum)

Job description

A technology solutions provider in Singapore is seeking a Systems / IT Engineer to handle IT System operations, troubleshooting, and stakeholder communication. The ideal candidate will have a degree in Engineering, strong interpersonal and communication skills, and knowledge of project management and Agile methodologies. This role involves managing vendor relationships and recommending workflow improvements to ensure service continuity. Interested applicants should send their resumes to the specified email or connect via WhatsApp for immediate consideration.