IT Support Specialist - Hybrid Office & Retail IT

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking an IT Support Specialist to provide first-line support for corporate and boutique users. Key responsibilities include troubleshooting hardware and network issues, performing user administration, and maintaining IT asset records. The ideal candidate holds a diploma or bachelor’s degree in IT with 2–5 years of experience. Strong communication and customer service skills are essential, along with flexibility for occasional after-hours support.

Qualifications

• 2–5 years of hands-on IT support experience.
• Experience supporting end users in office and retail environments.
• Familiarity with basic IT security practices.

Responsibilities

• Provide first-line IT support for users.
• Troubleshoot hardware, software, and network issues.
• Perform user and access administration.

Skills

IT support experience

Customer focus

Strong communication skills

Flexibility to support fast-paced environment

Education

Diploma or Bachelor’s degree in Information Technology

Tools

Windows

macOS

Office 365

IT service desk tools

Job description

A recruitment agency in Singapore is seeking an IT Support Specialist to provide first-line support for corporate and boutique users. Key responsibilities include troubleshooting hardware and network issues, performing user administration, and maintaining IT asset records. The ideal candidate holds a diploma or bachelor’s degree in IT with 2–5 years of experience. Strong communication and customer service skills are essential, along with flexibility for occasional after-hours support.