IT Support & Infrastructure Executive [System Admin | ERP/MES] - YL38

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An employment agency seeks an IT Executive in Singapore. This role involves IT infrastructure support, system administration, and providing technical assistance for ERP systems. The ideal candidate has a diploma or degree in Information Technology and 1-3 years of relevant experience. Strong troubleshooting skills and the ability to manage user accounts are essential. The position offers a salary range of $3,500 to $4,000.

Qualifications

• 1–3 years of experience in IT support, networking, or systems administration.
• May require after-hours or weekend support during downtime or system issues.

Responsibilities

• Maintain and troubleshoot hardware such as PCs, printers, and barcode scanners.
• Support network infrastructure including LAN/WAN, switches, routers, and Wi-Fi.
• Manage user accounts, email, Active Directory, and file permissions.
• Provide technical support for MES and ERP systems, ensuring system uptime.
• Implement and enforce IT policies and data protection measures.
• Act as the first point of contact for IT-related issues.

Skills

Experience with ERP systems

IT support

Networking

Systems administration

Troubleshooting hardware

End-user technical support

Education

Diploma or Degree in Information Technology

Job description

IT Executive

• Working hours: Monday to Friday 8am to 5.45pm
• Salary: $3,500 to $4,000
• Location: Admiralty
• Diploma or Degree in Information Technology or related field
• Experienced with ERP / MES systems
• 1–3 years of experience in IT support, networking, or systems administration
• May require after-hours or weekend support during downtime or system issues

Job Responsibilities

IT Infrastructure Support

• Maintain and troubleshoot hardware (PCs, printers, barcode scanners, etc.)
• Support network infrastructure: LAN/WAN, switches, routers, Wi-Fi
• Ensure servers and data storage are running smoothly (file servers, domain controllers)

System Administration

• Manage user accounts, email, Active Directory, file permissions
• Monitor IT security (antivirus, firewalls, data protection policies)
• Perform regular backups and ensure disaster recovery plans are in place

Manufacturing/Production System Support

• Provide technical support for MES (Manufacturing Execution Systems), ERP, or factory-specific systems
• Troubleshoot machine-PC communication issues (e.g., PLCs, IoT devices)
• Ensure system uptime to minimize production downtime

Software & Application Support

• Install, configure, and maintain standard and custom software
• Provide technical support to end-users
• Liaise with software vendors for updates, bugs, or new implementations

IT Policies and Compliance

• Implement and enforce IT policies, data protection, and access control
• Support ISO/IEC 27001 or other relevant compliance needs if applicable

User Support & Training

• Act as the first point of contact for IT-related issues
• Provide training or guidance to staff on using systems or software

Reporting & Documentation

• Maintain IT asset inventory
• Prepare incident reports, maintenance logs, and update manuals
• Support audits and provide technical documentation

Interested candidate may contact me and send your resume via: #6585995673 or [e-mail]. Please allow us to match you with our Clients. PLEASE INCLUDE [notice period, last drawn salary and expected salary] in your resume.

Lee Yi Lian (Ms) Reg No. R25157768

THE SUPREME HR ADVISORY PTE LTD EA No: 14C7279