IT Support Administrator (In-house)

NEWCON BUILDERS PTE. LTD.; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A construction firm in Singapore seeks an IT Support Specialist to provide effective IT support, manage in-house networks and servers, and troubleshoot issues. Ideal candidates will have a Diploma or higher in IT-related fields and at least 1-2 years of relevant experience. Responsibilities include user account management and hardware/software maintenance.

Qualifications

• Minimum of 1-2 years of relevant working experience.
• Responsible and meticulous with a fast learning ability.

Responsibilities

• Provide IT support and troubleshoot or escalate complex cases.
• Support HQ and project sites with IT-related issues.
• Monitor and maintain in-house networks and servers.
• Manage and maintain computer hardware and software systems.
• Create user accounts and set up email accounts.

Skills

IT support

Troubleshooting

Network maintenance

Hardware management

Software configuration

Education

ITE, Diploma or Higher in related fields

Job description

Responsibility

• Provide IT support and perform initial troubleshooting or escalate to our outsourced IT specialists for complicated cases, or provide alternatives to resolves the cases.
• Support HQ and project sites regarding IT-related issues.
• Monitor and maintain in-house networks and servers.
• Manage and maintain computer hardware and software systems, Inventory, and deployment to users.
• Upgrade, install and configure new hardware and software to meet company objectives.
• Create user accounts and set up email accounts for new staff.
• Perform diagnostic tests and debugging procedures to optimize computer systems.
• Document processes, as well as backing up and archiving data.
• Develop data retrieval and recovery procedures.
• Perform any ad-hoc assignment as instructed by superiors.

Requirements

• ITE, Diploma or Higher qualification in computer science, information technology, information systems, or related fields.
• Preferable with at least 1-2 years of relevant working experience in a similar role.
• Responsible, meticulous, fast learner.