IT Service Desk Coordinator & Documentation Specialist

SKECHERS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail company in Singapore is seeking an IT Support Coordinator to provide essential support in managing IT issues, administrative tasks, and documentation. The role involves coordinating reported issues, overseeing the IT Management system, and preparing Purchase Orders. The ideal candidate will also develop user-friendly documentation, support IT operations, and liaise with users and vendors for smooth communication. This position is critical in ensuring the effective operational flow within the IT team.

Responsibilities

• Coordinate reported IT issues and manage administrative tasks.
• Take ownership of the IT Service Management system.
• Prepare and submit Purchase Orders and track vendor activities.
• Develop user-friendly documentation and manuals.
• Provide communication support to users and vendors.
• Assist in IT operations and testing cycles.

Job description

A retail company in Singapore is seeking an IT Support Coordinator to provide essential support in managing IT issues, administrative tasks, and documentation. The role involves coordinating reported issues, overseeing the IT Management system, and preparing Purchase Orders. The ideal candidate will also develop user-friendly documentation, support IT operations, and liaise with users and vendors for smooth communication. This position is critical in ensuring the effective operational flow within the IT team.