IT Sales Representative

VIRTUSA SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading IT consulting firm in Singapore is looking for an experienced Engagement Manager to oversee a portfolio of strategic clients. This role involves managing client relationships, driving growth initiatives, and negotiating proposals. The ideal candidate should have over 8 years of experience in consulting and account management within the IT services sector, alongside strong analytical skills and the ability to engage with various stakeholders. Travel may be required as per business needs.

Qualifications

• 8+ years in Consulting and IT Services market with significant account management experience.
• Deep understanding of business negotiations, proposal preparation, and customer relations.
• Ability to analyze business value and market trends effectively.

Responsibilities

• Manage a portfolio of businesses with strategic clients in IT Services.
• Provide strategic analysis and account context to senior management.
• Lead negotiations and coordinate proposals with multiple stakeholders.
• Enhance client satisfaction and minimize revenue leakage.

Skills

Consultative selling

Account Management

Business Development

Quantitative analysis

Stakeholder coordination

Education

Tertiary Qualification in IT/Computer Science/related discipline

Job description

As an Engagement Manager, you will be responsible for managing a portfolio of businesses including several large, strategic clients in the industry segment. You will be part of an Account team responsible for managing the relationship with the customer and driving profitability and growth.

Roles and Responsibilities

• Provide client introductions and account context to help efforts in the account portfolios) to open diverse service-lines to increase the services footprint.
• Provide analysis and ground intelligence regarding opportunities in the account portfolio to the Senior management in order to engage with the client early and strategically.
• Responsible for preparation of Proposal and SoWs for the portfolio(s) through coordinating with different stakeholders such as Procurement, Legal and with multiple units working on the proposal.
• Perform quantitative analysis to arrive at the win-price to demonstrate business value to the client.
• Support the Client Partner by providing a business-led view on items of contract negotiations in order to understand Infosys position on such matters.
• Lead negotiations for proposals in one's own portfolios). Work with the Client Partner to develop the Account Plan in conjunction with the other stakeholders.
• Follow up with the client to sign SOWs, to release undisputed payments.
• Minimize revenue leakage for services delivered and enhance client satisfaction Handle customer queries / escalations about project executions, as well as negotiations on MSAs and SOWs.
• Position the company as a trusted, easy partner to do business with.

Skills / Competencies

Essential: A total of 8+ experience in Consulting and IT Services market. along with Tertiary Qualification in IT/Computer Science/related discipline 6+ years experience in Account Management / Business Development in Singapore in the Consulting & IT Services market. Understanding of relevant industry trends and developments. Ability to do consultative selling of outsourcing services and IT Solutions. Open to travel as per business requirements.