IT Operations & Service Coordinator

JK Technology; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A technology services company based in Singapore is seeking a candidate for a role that involves managing IT Engineer schedules and liaising closely with sales and IT departments. The ideal candidate will possess strong communication skills, have a customer-oriented mindset, and be proficient in Microsoft Word and Excel. The position offers a 5-day work week, annual leave, and medical benefits. Immediate starters preferred.

Benefits

Annual leave

Medical benefits

Staff insurance

Qualifications

• Good communication skills and able to work independently.
• Able to work in a fast-paced environment.
• Customer-oriented and able to liaise with different stakeholders.

Responsibilities

• Preparation and coordination of IT Engineers schedules.
• Manage interns' schedules for deployment.
• Handle incoming calls and inquiries from corporate customers.
• Maintain service items inventory control.
• Maintain proper records for billing purposes.

Skills

Communication skills

Customer service attitude

MS Word

MS Excel

Education

Diploma in Business Administration or related studies

Job description

A technology services company based in Singapore is seeking a candidate for a role that involves managing IT Engineer schedules and liaising closely with sales and IT departments. The ideal candidate will possess strong communication skills, have a customer-oriented mindset, and be proficient in Microsoft Word and Excel. The position offers a 5-day work week, annual leave, and medical benefits. Immediate starters preferred.