IT & Operations Junior

ERC INSTITUTE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading educational institute in Singapore is looking for an IT support specialist. This role involves providing first-level IT support, assisting with hardware and software issues, and managing IT inventory. Candidates should have a diploma or degree in IT or related fields. Strong organizational and multitasking skills are essential. Fresh graduates are welcome to apply.

Qualifications

• Fresh graduates are welcome to apply.
• Prior experience in IT support or operations is an advantage.

Responsibilities

• Provide first-level IT support (hardware, software, network troubleshooting).
• Assist with setup desktop & desktop problems.
• Maintain IT inventory records, asset tagging, and documentation.
• Support daily office operations, including vendor coordination.

Skills

Basic knowledge of computer hardware

Familiarity with MS Office

Strong organizational skills

Multitasking skills

Education

Diploma/Degree in IT, Computer Science, Business

Job description

Job Responsibilities

• Provide first‑level IT support (hardware, software, network troubleshooting).
• Assist with setup desktop & desktop problems which include software, hardware as well as operating system for all staff.
• Assist with setup printer & printer problems, maintain & administer network printers.
• Support the IT team in monitoring system performance and escalating complex issues.
• Maintain IT inventory records, asset tagging, and documentation.
• Assist in procurement of IT equipment and operational resources.
• Support daily office operations, including vendor coordination and resource tracking.
• Perform data entry, filing, and basic reporting for operations.
• Assist in providing IT and Operational support for company events.
• Troubleshoot and repair minor electrical and facilities.
• Collaborate with other departments to ensure smooth business operations.
• Any other duties assigned.

Qualifications

• Diploma/Degree in IT, Computer Science, Business, or related fields (fresh graduates are welcome to apply).
• Basic knowledge of computer hardware, software, and networking.
• Familiarity with MS Office and common office tools.
• Strong organizational and multitasking skills.
• Prior experience in IT support or operations is an advantage.