IT Helpdesk & EUCD Engineer — Gov Projects

Xtremax; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

A leading tech firm in Singapore is seeking a Helpdesk Support Engineer to ensure system stability and reliability while providing IT support. Responsibilities include troubleshooting hardware and software issues, maintaining databases like MySQL and PostgreSQL, and ensuring compliance with government security standards. Candidates with public sector experience are preferred. The role demands strong communication skills and the willingness to work in a rotational shift environment.

Qualifications

• 2–5 years of relevant experience in IT support or database administration.
• Willing to work in 12-hour rotational shifts.
• Good written and verbal command of English.

Responsibilities

• Monitor alerts and manage incidents to ensure system reliability.
• Provide daily IT support for staff.
• Help maintain company databases and monitor performance.

Skills

IT support

Database administration

Troubleshooting

Communication skills

Education

Nitec, Diploma, or Degree in Engineering or Information Technology

Tools

MySQL

PostgreSQL

MongoDB

JIRA

ServiceNow (SNOW)

Job description

A leading tech firm in Singapore is seeking a Helpdesk Support Engineer to ensure system stability and reliability while providing IT support. Responsibilities include troubleshooting hardware and software issues, maintaining databases like MySQL and PostgreSQL, and ensuring compliance with government security standards. Candidates with public sector experience are preferred. The role demands strong communication skills and the willingness to work in a rotational shift environment.