IT Executive (Systems Administrator)

TIONG SENG CIVIL ENGINEERING (PRIVATE) LIMITED; Singapore; On-site; SGD 35,000 - 50,000; Full time

Job summary

A civil engineering company located in Singapore is seeking an IT Support Specialist to provide daily operational and technical support. The role involves managing IT activities across multiple sites, primarily focusing on incident and problem management. Candidates should have 1-2 years of experience in system administration related to Microsoft and VMware technologies, along with relevant qualifications. Team players with a positive attitude are encouraged to apply.

Qualifications

• 1 - 2 years of system administration experience required.
• Familiar with PC Hardware, MS Windows OS, and basic networking.
• Certifications in Microsoft Office 365, MCSE, CCNA are advantageous.

Responsibilities

• Provide operational and technical support to end users.
• Manage IT support across multiple site offices.
• Adhere to internal Operational Level Agreements.

Skills

Incident Management

Problem Management

VMware Virtualization

Microsoft 365

Network Troubleshooting

Education

ITE / Diploma / Degree in Computer Science / Information Systems / Engineering

Tools

IBM Lotus Notes / Domino

MS Windows Server Systems

Job description

Job Description

• Daily operational and technical support to end users on hardware, software and basic network issues.
• Coordinate and manage IT support activities across multiple site offices.
• ITIL with strong emphasis on Incident Management, Problem Management and Change Management.
• VMware Virtualization, Microsoft 365 Office cloud and IBM Lotus Notes / Domino Administration.
• Server / Network / Firewall Administration.
• Resolve Level 1 and 2 PC / Application Issues.
• Escalation of Level 3 Application Issues to third-party vendors.
• Adhere to internal Operational Level Agreements (OLAs) and deliverables.
• Documentation.
• Other ad-hoc assigned

Requirements

• ITE / Diploma / Degree in Computer Science / Information Systems / Engineering or equivalent.
• 1 - 2 years of system administration experience in MS Windows Server Systems, VMware Virtualization, Microsoft 365 cloud and IBM Lotus Notes / Domino System Administration.
• Familiar with PC Hardware, MS Windows Desktop / Server OS, Linux, MS A/D and basic network, TCP / IP knowledge and troubleshooting.
• Certifications in Microsoft Office 365, IBM Lotus Notes / Domino, MCSE, CCNA are advantageous.
• Fresh graduate are also welcome to apply.
• Team player and positive attitude to learning.