IT Executive / Engineer (Technical Support / Hardware & Software / MNC / West / 5 Days)

EA RECRUITMENT PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A leading recruitment agency in Singapore seeks an IT Support Specialist to provide technical assistance and support to end-users. Responsibilities include troubleshooting hardware and software issues, system upgrades, and inventory management. Candidates should have a Diploma or Degree in Computer Science or IT and 2-4 years of relevant experience. Competitive benefits and transport provided from Joo Koon MRT.

Benefits

Excellent Welfare & Benefits

Variable Bonus

Company transport provided

Qualifications

• 2 – 4 years of relevant work experience in IT Support role.

Responsibilities

• Provide technical support to end-users via phone, email, and in-person.
• Troubleshoot and resolve hardware, software, and network-related issues.
• Install and configure software and hardware.
• Perform system upgrades and patch installations.
• Maintain an accurate inventory of all hardware and software.
• Assist with the development and implementation of IT policies and procedures.
• Collaborate with cross-functional teams to identify and implement IT solutions.
• Provide training and support to end-users on new technology.
• Maintain the IT helpdesk system and ensure timely resolution of support tickets.
• Continuously monitor and improve the performance of IT systems.

Skills

Technical support

Troubleshooting

Software installation

Hardware installation

System upgrades

Education

Diploma / Degree in Computer Science or IT

Job description

Working hours: 5 Days – 8:15am – 5:30pm (Monday - Friday)

Working location at Joo Koon

Company transport provided at Jurong East / Joo Koon MRT

Excellent Welfare & Benefits + Variable Bonus

US MNC Manufacturing Company

Job Scope

• Provide technical support to end-users via phone, email, and in-person.
• Troubleshoot and resolve hardware, software, and network-related issues.
• Install and configure software and hardware.
• Perform system upgrades and patch installations.
• Maintain an accurate inventory of all hardware and software.
• Assist with the development and implementation of IT policies and procedures.
• Collaborate with cross-functional teams to identify and implement IT solutions.
• Provide training and support to end-users on new technology.
• Maintain the IT helpdesk system and ensure timely resolution of support tickets inASIAN region.
• Continuously monitor and improve the performance of IT systems.

Requirement

• Diploma / Degree in Computer Science, Information Technology, or related field
• 2 – 4 years of relevant work experience in IT Support role

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492