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Provide technical support to end-users and guests, addressing hardware, software and network issues.
Handle troubleshooting and resolving IT problems, installing, configuring, and maintaining hardware and software components.
Provide administrative support to IT function, data entry, record keeping, report generation and manage IT assets and inventory.
Liaise with IT contractors and vendors
Ensure compliance with information security policies and procedures, and conduct security and risk assessments of change requests.
Identify potential vulnerabilities in infrastructure and data.