IT Business Analyst (AMK)

MAESTRO HUMAN RESOURCE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR consulting firm in Singapore is seeking an experienced Business Analyst. The role involves collaborating with stakeholders to gather requirements, applying Design Thinking principles, and working in Agile teams. Candidates should have 2-5 years of experience, a relevant degree, and strong analytical and communication skills. This position is open to Singaporeans only.

Qualifications

• 2 – 5 years of experience as a Business Analyst or in a related role.
• Experience in Agile methodologies (Scrum or Kanban).
• Strong understanding of business analysis tools and techniques.
• Excellent communication, facilitation, and stakeholder management skills.

Responsibilities

• Gather and document business requirements from stakeholders.
• Translate business needs into technical specifications for development teams.
• Apply Design Thinking principles to solve complex business problems.

Skills

Business analysis tools and techniques

Agile methodologies

Stakeholder management

Analytical skills

Communication skills

Education

Bachelor’s degree in Information Technology, Computer Science, Engineering

Tools

JIRA

Confluence

Miro

FigJam

Job description

Key Responsibilities

• Collaborate with stakeholders (internal and external) to gather and document business requirements.
• Analyse business processes, identify areas for improvement, and provide recommendations for optimization.
• Translate business needs into technical specifications, ensuring alignment with project goals.
• Develop user stories, use cases, and functional requirements for development teams.
• Conduct impact assessments and feasibility studies for new initiatives.
• Drive process improvements and contribute to strategic planning.

Design Thinking

• Apply Design Thinking principles to solve complex business problems and deliver user-centric solutions.
• Facilitate workshops and brainstorming sessions to uncover user needs and define project scope.
• Lead the ideation, prototyping, and user testing phases to iterate and improve solutions.
• Develop empathy with end-users by conducting user research and gathering feedback through interviews, surveys, and usability testing.
• Collaborate with UX/UI designers to ensure designs meet both business requirements and user expectations.

Stakeholder Management

• Act as the primary point of contact for business requirements, providing clear communication and updates.
• Build strong relationships with stakeholders, ensuring expectations are managed and aligned throughout the project.
• Prioritise competing requirements and help stakeholders make informed decisions.

Collaboration & Teamwork

• Collaborate closely with cross-functional teams, including developers, designers, project managers, and product owners, to ensure alignment and smooth project execution.
• Participate in agile ceremonies such as stand-ups, sprint planning, and retrospectives.

Qualifications & Requirements

Education: Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.

Required Skills & Experience

• 2 – 5 years of experience as a Business Analyst or in a related role.
• With a Software or IT background.
• Experience in Agile methodologies (Scrum or Kanban).
• 1+ years of experience in QA testing, including manual testing, test case creation, and defect management.
• Strong understanding of business analysis tools and techniques.
• Knowledge of Design Thinking methodologies and user-centred design principles.
• Ability to gather and analyse complex business requirements and translate them into technical specifications.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to work both independently and as part of a cross-functional team.
• Analytical mindset with strong attention to detail and problem-solving skills.
• Familiarity with tools such as JIRA, Confluence, Miro, FigJam or similar collaboration platforms is preferred.
• Experience in writing test cases, creating test plans, and performing end-to-end testing.

Preferred Qualifications

• Certification in Business Analysis (CBAP, CCBA) is a plus.
• Familiarity with UX/UI design tools (e.g., Figma, Sketch) is a bonus.
• Familiarity with QA testing tools (e.g., JIRA, TestRail, Postman) and techniques (e.g., functional, regression, UAT) is a bonus.

Singaporeans only