IT Associate Service Engineer (Entry Level Welcome) [Changi | 4 days | Shift work | up to $2800[...]

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A Human Resources Consultancy in Singapore is seeking an IT Associate Service Engineer to perform technical maintenance and troubleshooting of the Video Management System (VMS). The role involves responding to operational incidents and maintaining service uptime. Candidates should have a Diploma/Nitec in IT and be able to work in a 12-hour rotating shift. Competitive compensation is offered.

Qualifications

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Basic Knowledge on Milestone VMS system troubleshooting.

Responsibilities

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS).
• Respond promptly to all onsite operational incidents.
• Generate and submit daily maintenance reports.

Skills

Technical maintenance

Troubleshooting

Basic Knowledge on Window servers

Microsoft Office

Local Area Networking

Education

Diploma/Nitec in Information Technology or related field

Job description

IT Associate Service Engineer

4 days, 12 hours rotating shift from 8-8

Salary: Basic $2400 + Shift allowance & attendance allowance (Gross $2800)

Location: Changi

Job scope:

• Perform technical maintenance and troubleshooting activities for the Video Management System (VMS), specifically with Milestone XProtect, ensuring optimal system functionality
• Maintain critical systems to ensure service uptime and meet operational performance targets
• Respond promptly to all onsite operational incidents, ensuring resolution with established SLAs
• Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
• Identify, report and address work discrepancies, defects and inconsistencies
• Generate and submit daily maintenance reports
• Perform basic system and network troubleshooting
• Any other tasks and duties as directed by the supervisory personnel or Management.

Requirements:

• Diploma/Nitec graduates in Information Technology (IT) or related qualifications are welcome to apply.
• Must be able to work in a 12-hour rotating shift work schedule.
• Experience in Microsoft Office productivity software.
• Basic Knowledge on Window servers and Milestone VMS system troubleshooting
• Basic Knowledge on Local Area Networking, switch configuration and VLANs.