Institutional Sales Service Coordinator

ROBERT WALTERS (SINGAPORE) PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A global recruitment agency in Singapore is seeking an Institutional Sales Service Coordinator to provide exceptional administrative support to institutional sales professionals across Asia ex-Japan. The ideal candidate will have a diploma in Business, along with strong organizational and event management skills. This role involves processing expenses, coordinating travel, maintaining client data, and supporting marketing activities. Join a supportive team that values each contribution and fosters an inclusive workplace.

Qualifications

• Proven experience in administrative or secretarial positions, preferably in financial services.
• Minimum two years’ experience in relevant roles with best practices insight.
• Advanced skills in Microsoft Office applications and familiarity with Mac.

Responsibilities

• Provide administrative support to institutional sales professionals across Asia ex-Japan.
• Process expense claims accurately and timely for the sales team.
• Coordinate travel arrangements and manage logistics for business trips.
• Produce presentation materials and maintain accurate client records.
• Assist with marketing activities and event support for both virtual and in-person functions.
• Perform complex administrative duties to support senior management.

Skills

Administrative support

Event management skills

Attention to detail

Interpersonal skills

Organizational abilities

Education

Diploma in Business or related studies

Tools

Microsoft PowerPoint

Microsoft Excel

Microsoft Word

Salesforce C360

Job description

Roles & Responsibilities

As an Institutional Sales Service Coordinator, you will become an integral member of a close-knit team responsible for delivering exceptional administrative support to institutional sales professionals operating across Asia ex-Japan.

• Assist with processing expenses for the Asia ex-Japan Sales Team by ensuring all claims are accurately documented and submitted in a timely manner.
• Coordinate travel arrangements including booking flights, hotels, restaurants, couriers, and managing all logistics related to business trips and conferences for team members.
• Anticipate the needs of clients and sales colleagues by efficiently communicating messages, checking emails regularly, and updating appointments throughout each working day.
• Support the production of presentation books by gathering relevant materials, formatting documents, and ensuring high-quality outputs for client meetings.
• Maintain accurate records of client data using Salesforce C360 local system for all sales and business activities in the Asia ex-Japan region.
• Manage databases of new business opportunities and prospects while producing summary reports on these activities as required by senior management.
• Assist with marketing activities such as sponsorships of industry events, preparation of marketing materials, venue setup, and providing end-to-end event support for both virtual and in-person functions.
• Perform a variety of complex administrative and secretarial duties to assist the Senior Managing Director – Institutional Sales (Asia ex-Japan)/CEO in ensuring efficient office operations.
• Collaborate closely with colleagues across departments to ensure seamless execution of daily tasks and special projects as needed.
• Undertake additional responsibilities as requested to support overall team objectives.

What you bring

To excel as an Institutional Sales Service Coordinator, you will bring proven experience from previous administrative or secretarial positions—ideally within financial services or another fast-paced corporate setting.

• Minimum Diploma in Business or related studies is required to ensure foundational knowledge relevant to the role.
• A positive attitude combined with meticulous attention to detail enables you to deliver high-quality work consistently.
• Demonstrated ability to work independently while remaining responsive to team needs fosters trust among colleagues.
• Event management skills including planning and supporting both virtual and in-person events are essential for success in this position.
• Advanced skills in Microsoft Office applications (PowerPoint, Excel, Word) plus familiarity with Mac systems enable efficient document creation and data management.
• At least two years’ experience in secretarial or administrative roles provides practical insight into best practices for office operations.
• Strong interpersonal skills help build rapport with clients and colleagues alike while promoting a harmonious workplace environment.
• Excellent organisational abilities allow you to manage multiple priorities simultaneously without compromising quality or accuracy.

What sets this company apart

This organisation stands out through its unwavering commitment to fostering an inclusive workplace where every individual’s contribution is recognised. Whether supporting high-profile events or collaborating on strategic initiatives behind the scenes, you’ll find yourself surrounded by knowledgeable colleagues who are always willing to lend their expertise or encouragement when needed most.

What's next

If you are ready to take on a rewarding new challenge where your organisational talents can shine within a supportive team environment, we encourage you to apply now!

Apply today by clicking on the link provided—your next career move awaits!