Infrastructure End Point Specialist

EXCELTEC PROPERTY MANAGEMENT PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading property management company in Singapore is seeking an Infrastructure Endpoint Specialist. You will manage and secure endpoint devices while ensuring compliance and performance. The ideal candidate has over 2 years of IT experience, expertise in endpoint management platforms, and strong knowledge of security technologies. Join us to enhance our IT operations.

Qualifications

• 2+ years of experience in IT endpoint management or infrastructure support.
• Hands-on experience with endpoint management platforms.
• Strong knowledge of endpoint security technologies.

Responsibilities

• Manage and maintain endpoint devices ensuring optimal performance.
• Implement endpoint security controls and ensure compliance.
• Troubleshoot endpoint issues and conduct root cause analysis.
• Develop and implement automation scripts for deployment tasks.

Skills

Endpoint management

Windows administration

macOS administration

Scripting (PowerShell, Python)

Troubleshooting

Education

Diploma in Information Technology or related field

Tools

Microsoft Intune

SCCM

Jamf

Job description

The Infrastructure Endpoint Specialist is responsible for designing, implementing, managing, and supporting the company’s endpoint devices and underlying infrastructure. This role ensures seamless operation, security, and compliance of endpoints—including desktops, laptops, mobile devices, and virtual machines—across Windows, macOS, and other platforms, working in close coordination with security, IT, and business teams.

Key Responsibilities

Endpoint Administration:

• Manage and maintain endpoint devices (Windows, macOS, iOS, Android), ensuring optimal performance and security compliance
• Oversee deployment, configuration, updates, and patch management using tools such as Microsoft Intune, Jamf, SCCM, or similar platforms.

Security & Compliance:

• Implement and monitor endpoint security controls, including endpoint detection and response (EDR), antivirus, and device encryption solutions.
• Enforce security policies and ensure compliance with organizational and regulatory requirements.

Incident & Problem Management:

• Troubleshoot endpoint issues, respond to incidents, and resolve escalated tickets related to endpoint devices.
• Conduct root cause analysis and implement preventative solutions when necessary.

Automation & Process Improvement:

• Develop and implement automation scripts for deployment and configuration tasks (e.g., using PowerShell, Python).
• Continuously improve endpoint management processes, workflows, and documentation.

Collaboration:

• Work with infrastructure architects to ensure endpoint solutions integrate with infrastructure, security policies, and standards.
• Engage vendors for solution evaluation, upgrades, and technical support as required.

Asset & Configuration Management:

• Maintain up-to-date inventory and documentation of all endpoints and their configurations.
• Support software license management, device disposals, and lifecycle tracking.

Training & Support:

• Deliver training and support to end-users on endpoint-related topics.
• Provide technical escalation and guidance to other IT team members.

Required Qualifications & Skills

· Diploma in Information Technology or related field, or equivalent work experience.

· 2+ years of experience in IT endpoint management or infrastructure support.

· Hands-on experience with endpoint management platforms (e.g., Microsoft Intune, SCCM, Jamf).

· Strong knowledge of Windows and macOS administration and deployment.

· Familiarity with endpoint security technologies and best practices (e.g., antivirus/EDR, device encryption).

· Experience with automation and scripting languages (PowerShell, Python, Bash).

· Strong problem-solving, troubleshooting, and root cause analysis skills.

· Excellent communication and collaboration abilities.

· Ability to work independently and as part of a team, occasionally outside regular working hours.

· Relevant certifications (e.g., CompTIA Security+, Microsoft 365, CISSP) are a plus.

Preferred Experience

· Exposure to cloud-based endpoint management solutions (e.g., Microsoft 365, Azure AD)

· Experience managing endpoint environments (100+ devices)

· Prior involvement in endpoint security incident response and remediation.