Immigration Operations Executive

UTRUST IMMIGRATION PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A professional immigration consultancy in Singapore is seeking an Operations Executive to manage client documentation and application submissions. The role involves preparing and verifying immigration applications, liaising with clients for requirements, and ensuring compliance with authorities. Ideal candidates should have a diploma in Business Administration and at least 1 year of relevant experience. The position offers a stable work environment with on-the-job training and a supportive team culture.

Benefits

Stable working hours

On-the-job training

Supportive team culture

Qualifications

• At least 1 year of relevant operations or administrative experience; experience in immigration or professional services is an advantage.
• Ability to work under pressure and manage multiple cases concurrently.
• Responsible, discreet, and able to handle confidential information.

Responsibilities

• Manage and prepare client documentation for immigration and related applications.
• Review, verify, and cross-check all documents to ensure accuracy and compliance.
• Submit client applications accurately and within required timelines.
• Liaise with clients to request missing information or clarify documentation.

Skills

Meticulous

Organised

Detail-oriented

Strong communication skills

Education

Diploma or Degree in Business Administration, Operations, or a related field

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Job Title: Operations Executive

Company: Utrust Immigration Pte. Ltd.
Location: Singapore

About Us

Utrust Immigration Pte. Ltd. is a professional immigration consultancy providing services in Singapore Permanent Residency, work passes, education pathways, and related corporate solutions. We are seeking a detail-oriented and responsible Operations Executive to support client documentation and application submissions.

Key Responsibilities

• Manage and prepare client documentation for immigration and related applications.

• Review, verify, and cross-check all documents to ensure accuracy, completeness, and compliance with relevant authorities (e.g. ICA, MOM).

• Submit client applications accurately and within required timelines.

• Maintain proper records and tracking of application status, deadlines, and follow-ups.

• Liaise with clients to request missing information or clarify documentation requirements.

• Coordinate with consultants and internal teams to ensure smooth application workflows.

• Handle sensitive client information with strict confidentiality and professionalism.

• Identify potential errors or risks in applications and elevate issues promptly.

• Assist with operational reporting and process improvement initiatives.

• Perform ad-hoc operational and administrative duties as assigned.

Requirements

• Diploma or Degree in Business Administration, Operations, or a related field.

• At least 1 year of relevant operations or administrative experience; experience in immigration or professional services is an advantage.

• Highly meticulous, organised, and detail-oriented with a strong sense of accuracy.

• Ability to work under pressure and manage multiple cases concurrently.

• Strong written and verbal communication skills.

• Proficient in Microsoft Office (Word, Excel, Outlook).

• Responsible, discreet, and able to handle confidential information.

What We Offer

• Stable working hours in a professional services environment.

• On-the-job training in immigration procedures and systems.

• Supportive team culture and clear operational processes.