(Hybrid work from home) Order Management Support

PERSOL; Singapore; Remote; SGD 60,000 - 80,000; Full time

Job summary

A leading staffing agency in Singapore is seeking a candidate for an Order Management role. This position involves processing orders, resolving pricing issues, and maintaining customer records using SAP. The ideal candidate will have a diploma or degree, good communication skills, and be comfortable working in a fast-paced environment. This role offers an attractive salary and benefits, along with the potential for contract renewal based on performance.

Benefits

1 month bonus

Taxi reimbursement for early shift

Qualifications

• 1-2 years’ relevant experience in order processing or customer operations preferred.
• Comfortable working from Tuesdays to Saturdays, 5am to 2pm.
• Good written and verbal communication skills.

Responsibilities

• Process and update new orders in SAP Order Management System.
• Review and resolve order-related issues with Sales and Pricing teams.
• Generate reports to ensure accuracy of order processes.

Skills

Order processing

Customer operations

Communication skills

Time management

SAP S/4HANA

Education

Diploma or Degree

Tools

SAP S/4HANA

Microsoft Office Suite

Job description

• Working Hours: Tuesdays-Saturdays, 5am to 2pm (1 way taxi reimbursement for 5am shift)
• Work in office at least 3 days a week
• Comfortable to work on PH (off in lieu given) - as this role requires to support US/Eur Market
• Location: Changi business Park
• Salary: UP to $4300 + 1 month Bonus
• Contract: 1.5 years (with an option to renew for another 6 months depending on performance and business needs)

Job Scope:

• Process and update new orders in SAP Order Management System within service-level timelines.
• Review and resolve order-related issues, including pricing discrepancies, in coordination with Sales, Account Managers, and Pricing teams.
• Maintain and update customer master records and system parameters in SAP.
• Troubleshoot system-related order issues and collaborate with IT or management when escalation is needed.
• Participate in improvement projects, including process automation initiatives using AI and RPA tools.
• Work with cross-regional Order Management teams (Asia, Europe, North America) to ensure alignment and consistency.
• Generate reports to ensure accuracy and execution of order processes.

Job Requirements:

• Diploma or Degree holders are welcome.
• Able to work from Tuesdays-Saturdays, 5am to 2pm, and during Singapore holidays when US is not on holiday.
• 1–2 years’ relevant experience in order processing, pricing support, or customer operations preferred.
• Comfortable using SAP S/4HANA (experience a plus) and Microsoft Office tools (Outlook, Excel, Word, Teams, SharePoint).
• Good written and verbal communication skills; able to communicate politely and clearly via email.
• Able to multi-task, manage timelines, and adapt to changing priorities.
• Positive working attitude; team-oriented, flexible, and open to learning new technologies.
• Willing to try out AI tools and automation in daily operations.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile https://sg.go.persolkelly.com/job/apply/13391

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