HRIS Business Analyst

International SOS Government Medical Services; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global health services organization in Singapore is seeking an HRIS Business Analyst to manage and support MyHR (SAP SuccessFactors) and MyHire (Eightfold) activities. The role includes leading HR projects, conducting assessments of business impacts, and maintaining HR systems. Candidates should have 2-5 years of relevant experience in HRMS solutions and a strong focus on customer needs. This position requires a proactive approach and an ability to work in a multi-cultural environment, balancing various responsibilities and initiatives.

Qualifications

• 2-5 years of experience in managing/implementing global/regional HRMS.
• Experience in supporting Employee Central, Recruitment, and Onboarding.
• Involvement in SuccessFactors implementation and configuration setup is an asset.

Responsibilities

• Lead and support MyHR projects driven by Group HR.
• Conduct business impact assessments for organizational changes.
• Manage and support MyHR and MyHire on a day-to-day basis.

Skills

HRMS solutions management

SAP SuccessFactors

Data accuracy

Process improvement

Customer focus

Agility

Proactive approach

Education

Business tertiary qualifications or equivalent experience

Job description

About the role

As a key member of the Global MyHR team, the HRIS Business Analyst will support the ongoing MyHR (SAP SuccessFactors) . MyHire (Eightfold) activities, and actively engage in new projects, supports and initiatives for MyHR and MyHire.

Key responsibilities

• Lead and support MyHR projects and other new initiatives driven by Group HR (new projects as well as continuous improvements/enhancements).
• Create, manage and distribute MyHR reports according to management requirements/needs.
• Strategic planning of projects and initiatives, gathering and compiling user requirements.
• Work with System Integrator and internal IT/Business team to implement technology solution.
• MyHR system administration and key contact for issue resolution.
• Ability to do basic configuration.
• Key support to Group HR application owners in system solutioning and day-to-day application management.
• Help in transitioning the implemented solution to respective business owners.
• Support MyHire.

Business Requirements & Solutioning

• Act as a subject matter expert (SME) for MyHR, MyHire(Eightfold) to provide solutions and work with the vendor team to ensure that the requirements are clearly captured and delivered. This includes mapping of interfaces - such as payroll, Finance system, IT system (ServiceNow, Active Directory) etc.
• Map the business requirements to the solution and work with the vendor team to ensure that the requirements are clearly captured and understood.
• Conduct technical analysis of integrated or interfacing systems in the SAP SuccessFactors.
• Conduct business impact assessments to identify how changes from the "as-is" processes to the "to-be" processes will impact the organization and its functions.
• Document business requirements as directed, ensuring traceability back to the source.
• Identify opportunities for process improvement, better utilization of resources, product enhancements, improved communications, and faster issue resolution.
• Maintain supporting documentation, training materials, and testing documentation.
• Research and recommend best industry standards and practices where applicable.
• Develop test strategies and coordinate testing where applicable.

MyHR and MyHire Support & Maintenance

• Manage, maintain and support MyHR, MyHire on a day-to-day basis.
• Act as a Level 1 support for MyHR Employee Central, Recruitment, Onboarding, interfaces and cascade to vendor support team as required.
• Cross-functional support with other MyHR modules (Performance, Compensation, Learning etc.).
• Support data accuracy and compliance.
• Functional and technical support to the Group HR Application Owners and Regional HR administrators.
• Act as system administrator for MyHR, MyHire and manage role base permission.
• Lead on system upgrades, including review, testing and implementation of MyHR system support.
• Train users on system functionalities and educate them in system updates.
• Serves as the MyHR systems expert. Effectively communicates with end-users to understand requirements. Researches, recommends, and implements process improvements to better utilize HR systems and/or enhance existing business processes.
• Support MyHire and work with vendor to resolve issues or releases.

Support Reporting & Analytics

• Manage key HR KPI reports generated from MyHR and distribute to stakeholders as required.
• Help Group and Regional HR teams with additional reporting and analytics requirements.
• Review report requests from HR and business stakeholders, and cascade to vendor team for any additional developments.

About you

• Business tertiary qualifications or equivalent experience required.
• Demonstrated experience in managing and maintaining Regional/Global HRMS solutions (preferably SAP SuccessFactors).
• 2-5 years of experience in managing/implementing global/regional HRMS.
• Prior relevant experience in supporting Employee Central, Recruitment, Onboarding. Other modules experiences in Performance Management, Compensation, Succession and Talent Management will be an advantage.
• Functional knowledge in a range of HR functions/processes including Employee Management, Recruitment, Onboarding, Learning, Performance and Compensation, Succession and Talent Management will be a plus.
• Involvement in SuccessFactors implementation and configuration setup is an asset.
• Manage, maintain and support Successfactors on day-to-day basis, including interfaces support.
• Customer focused, fast learner, agile and proactive.
• Comfortable working in multi-cultural environment.
• Travel requirements: 10%.

Benefits