HOUSEKEEPING SUPERVISOR

AURUM ROYAL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A premier hotel in Singapore is seeking a Housekeeping Supervisor to oversee daily housekeeping operations. In this role, you will supervise staff, ensure cleanliness standards, and handle guest requests. The ideal candidate should have over 2 years of experience in housekeeping, including at least 1 year in a supervisory position. Strong leadership and communication skills are essential. This position requires flexible shifts, including weekends and holidays, offering a dynamic work environment.

Qualifications

• Proven experience in housekeeping, preferably in a hotel or resort.
• 2+ years of experience in housekeeping, with at least 1 year in a supervisory role.
• Basic computer knowledge for reporting and scheduling.

Responsibilities

• Supervise and coordinate daily housekeeping operations.
• Inspect guest rooms and public areas to ensure cleanliness standards.
• Assign tasks to housekeeping staff and follow up on completion.
• Train and motivate housekeeping staff to maintain service standards.
• Handle guest requests and complaints promptly.

Skills

Leadership skills

Communication skills

Attention to detail

Organizational skills

Ability to work under pressure

Education

High school diploma or equivalent

Hospitality diploma

Job description

🧹 Job Title: Housekeeping Supervisor (Hotel)

🏨 Department: Housekeeping

📍 Reports To: Executive Housekeeper / Housekeeping Manager

Key Responsibilities

Supervise and coordinate daily housekeeping operations, including room cleaning, public area cleaning, and laundry services.

Inspect guest rooms, corridors, and public areas to ensure cleanliness standards are met.

Assign tasks to housekeeping staff and follow up on completion.

Train and motivate housekeeping staff to maintain high service standards.

Handle guest requests, complaints, or special requirements promptly and professionally.

Maintain inventory of cleaning supplies, linens, and equipment.

Ensure proper use of cleaning chemicals and equipment in compliance with hotel safety standards.

Monitor staff attendance, performance, and grooming.

Coordinate with front office and maintenance departments for room readiness and repairs.

Prepare daily reports on room status, occupancy, and staff productivity.

Skills & Qualifications

Proven experience in housekeeping, preferably in a hotel or resort.

Strong leadership and communication skills.

Good attention to detail and organizational skills.

Ability to handle multiple tasks and work under pressure.

Basic computer knowledge for reporting and scheduling.

Knowledge of safety and hygiene regulations.

Typical Requirements

High school diploma or equivalent (Hospitality diploma preferred).

2+ years of experience in housekeeping, with at least 1 year in a supervisory role.

Ability to work flexible shifts (including weekends and holidays).