Housekeeping Service Leader – Elevate Guest Experience

SHANGRI-LA HOTEL LIMITED; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury hotel chain in Singapore is seeking a Service Manager – Housekeeping to oversee operations and ensure high standards of guest service. Responsibilities include leading a team, conducting inspections, and managing training programs. The ideal candidate should have over 5 years of experience in hospitality housekeeping with managerial responsibilities. This role offers a supportive work environment and focuses on maintaining quality service and guest satisfaction.

Benefits

Work-life balance

Career development opportunities

Competitive benefits

Qualifications

• 5+ years of experience in hospitality housekeeping with supervisory/managerial roles.
• Proven skills in leadership and guest service.
• Ability to foster a positive work environment.

Responsibilities

• Ensure adherence to housekeeping standards and SOPs.
• Conduct regular inspections of guest rooms and public areas.
• Handle guest interactions with professionalism.

Skills

Leadership

Guest service

Training and development

Attention to detail

Job description

A luxury hotel chain in Singapore is seeking a Service Manager – Housekeeping to oversee operations and ensure high standards of guest service. Responsibilities include leading a team, conducting inspections, and managing training programs. The ideal candidate should have over 5 years of experience in hospitality housekeeping with managerial responsibilities. This role offers a supportive work environment and focuses on maintaining quality service and guest satisfaction.