Housekeeping Attendant (Room Attendant)-Ji Hotel Orchard Singapore

H WORLD HOLDINGS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality management company in Singapore is seeking a Housekeeper to maintain cleanliness in guest rooms and public areas. Responsibilities include cleaning, reporting maintenance issues, and assisting guests with professional service. Candidates should be fluent in English and Mandarin, and possess a positive service attitude. This role is open to Singapore Citizens, Permanent Residents, or LTVP+ holders, and involves a 6-day work week including weekends and public holidays.

Qualifications

• Prior housekeeping or cleaning experience preferred.
• Fluent in both English and Mandarin.
• Open to Singapore Citizens, Permanent Residents, or LTVP+ holders only.
• Ability to work independently and follow schedules efficiently.
• Courteous and professional with a positive service attitude.
• Strong sense of responsibility and attention to detail.
• Able to work on a 6-day work week schedule, including weekends and public holidays.

Responsibilities

• Clean, tidy, and make up guest rooms according to hotel standards.
• Maintain cleanliness and hygiene in guest rooms and public areas.
• Ensure all rooms and public areas are well-presented at all times.
• Perform regular cleaning tasks such as dusting, vacuuming, and mopping.
• Check and report any maintenance issues or damaged items.
• Replenish cleaning trolleys and ensure proper use of cleaning equipment.
• Assist in setting up cleanliness for special events or VIP rooms.
• Provide courteous and professional assistance to guests.
• Follow all safety, security, and hygiene procedures established by the hotel.

Job description

Job Responsibilities:

• Clean, tidy, and make up guest rooms according to hotel standards, including changing linens, making beds, and replenishing amenities.

• Maintain cleanliness and hygiene in all guest rooms, bathrooms, and public areas, including lobbies, corridors, restrooms, and other common spaces.

• Ensure all rooms and public areas are well-presented and meet hotel cleanliness standards at all times.

• Perform regular cleaning tasks such as dusting, vacuuming, mopping, wiping glass surfaces, sanitizing touch points, and replenishing supplies.

• Check and report any maintenance issues, damaged items, or lost & found to the supervisor promptly.

• Replenish cleaning trolleys and ensure proper use and storage of cleaning equipment and chemicals.

• Assist in setting up and maintaining cleanliness for special events or VIP rooms as required.

• Provide courteous and professional assistance to guests when approached, ensuring guest satisfaction and service excellence.

• Follow all safety, security, and hygiene procedures established by the hotel.

Requirements:

• No formal education required; prior housekeeping or cleaning experience preferred.

• Fluent in both English and Mandarin (spoken and understanding). "We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."

• Open to Singapore Citizens, Permanent Residents, or LTVP+ holders only.

• Ability to work independently and follow cleaning schedules efficiently.

• Courteous and professional, with a positive service attitude.

• Strong sense of responsibility and attention to detail.

• Able to work on a 6-day work week schedule, including weekends and public holidays.