Hotel Operations Manager & Guest Experience Lead

RECRUIT, PLACE & TRAIN PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading hotel management company in Singapore is seeking a full-time Resident Manager to oversee day-to-day hotel operations. In this role, you'll ensure a memorable guest experience, support both Front Office and Housekeeping, and train team members. The ideal candidate has 3-5 years of hospitality experience, excellent communication skills, and is adaptable. Familiarity with property management systems like CloudBeds or Opera is a plus. Join us to make a positive impact on our guests' experiences.

Qualifications

• 3-5 years of experience in the hospitality industry.
• Independent and adaptable.
• Good grooming standards and tidiness.

Responsibilities

• Oversee the day-to-day operations of the hotel.
• Represent the Hotel Manager when absent.
• Provide support to Front Office and Housekeeping.
• Monitor and review daily arrivals/departures.
• Check and vet hotel reports thoroughly.

Skills

Excellent communication

Organizational skills

Adaptability

Grooming standards

Tools

CloudBeds

Opera

Booking.com

Agoda

Job description

A leading hotel management company in Singapore is seeking a full-time Resident Manager to oversee day-to-day hotel operations. In this role, you'll ensure a memorable guest experience, support both Front Office and Housekeeping, and train team members. The ideal candidate has 3-5 years of hospitality experience, excellent communication skills, and is adaptable. Familiarity with property management systems like CloudBeds or Opera is a plus. Join us to make a positive impact on our guests' experiences.