Hotel Front Desk Specialist — Guest Experience (4-on/2-off)

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hotel recruitment agency in Singapore is seeking a receptionist to provide excellent customer service and manage guest check-in and check-out. Responsibilities include handling reservations, dealing with complaints, and ensuring hotel policies are followed. The ideal candidate should have experience in hotel reception or customer service, strong communication skills, and the ability to resolve issues professionally. This role offers a competitive salary between $2000 - $2400 and involves working four days on and two days off.

Qualifications

• Experience in hotel reception or customer service.
• Strong communication and problem-solving skills.
• Ability to handle difficult situations with professionalism.

Responsibilities

• Provide friendly and efficient check-in and check-out service at Hotel Reception.
• Handle and resolve guest complaints and special requests professionally.
• Prepare shift reports for submission to accounts.

Job description

A hotel recruitment agency in Singapore is seeking a receptionist to provide excellent customer service and manage guest check-in and check-out. Responsibilities include handling reservations, dealing with complaints, and ensuring hotel policies are followed. The ideal candidate should have experience in hotel reception or customer service, strong communication skills, and the ability to resolve issues professionally. This role offers a competitive salary between $2000 - $2400 and involves working four days on and two days off.