Hotel Front Desk Executive - Guest Services

-; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A hospitality company in Singapore is seeking a Front Desk Officer to provide exceptional service to guests. Responsibilities include managing guest inquiries, performing cashiering duties, and participating in upselling programs. The ideal candidate will have relevant experience in front office operations, excellent communication skills, and the ability to work shifts, including weekends. Join a dynamic team and help enhance the guest experience in a vibrant hotel environment.

Qualifications

• Relevant experience in Front Office operations.
• Excellent interpersonal and communication skills.
• Ability to work both independently and as part of a team.
• Willingness to work shifts, including weekends and public holidays.

Responsibilities

• Provide personalized service to guests, promptly handling their requests.
• Perform cashiering duties and check the cash float.
• Answer incoming and outgoing calls in a professional manner.
• Participate in the upselling program.
• Attend to guest inquiries regarding transportation and reservations.

Skills

Interpersonal skills

Communication skills

Teamwork

Job description

A hospitality company in Singapore is seeking a Front Desk Officer to provide exceptional service to guests. Responsibilities include managing guest inquiries, performing cashiering duties, and participating in upselling programs. The ideal candidate will have relevant experience in front office operations, excellent communication skills, and the ability to work shifts, including weekends. Join a dynamic team and help enhance the guest experience in a vibrant hotel environment.