Helpdesk & Systems Engineer for Public Sector IT

Xtremax; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading IT services provider in Singapore is looking for a Helpdesk Support Engineer. This role involves providing IT support, managing incidents, and contributing to database administration. Candidates should have 2–5 years of relevant experience in IT support and a good command of English. Preference is given to candidates with government project experience. The position requires working in rotational shifts.

Qualifications

• 2–5 years of relevant experience in IT support or database administration.
• Good command of written and spoken English.
• Basic understanding of databases and IT systems.

Responsibilities

• Provide daily IT support via email, phone, and in person.
• Troubleshoot and resolve hardware, software, and network issues.
• Set up and support laptops, desktops, and printers.

Skills

IT support

Database administration

Problem-solving

Customer service

Documentation

Education

Nitec, Diploma, or Degree in Engineering or IT

Tools

MySQL

PostgreSQL

MongoDB

JIRA

ServiceNow (SNOW)

Job description

A leading IT services provider in Singapore is looking for a Helpdesk Support Engineer. This role involves providing IT support, managing incidents, and contributing to database administration. Candidates should have 2–5 years of relevant experience in IT support and a good command of English. Preference is given to candidates with government project experience. The position requires working in rotational shifts.