Healthcare Telemarketing & Appointment Specialist

ORIENTAL REMEDIES INCORPORATED (PRIVATE LIMITED); Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare service provider in Singapore seeks a skilled customer service representative to coordinate patient interactions and streamline operations. Candidates should have at least 2 years of experience in customer service or telemarketing, preferably in healthcare. The position offers excellent benefits, including annual leave, birthday leave, and complimentary TCM services. Join a vibrant team that values diversity, employee growth, and a fun workplace culture.

Benefits

Annual Leave - 14 days onwards

Birthday Leave

FREE TCM services for employees

50% discount for employees' family members

Great working culture

Qualifications

• Minimum 2 years of customer service or telemarketing experience in the retail or healthcare industry.
• Excellent interpersonal and communication skills.
• Proficient in Microsoft Office and Google Suite applications.

Responsibilities

• Serve as the primary point of contact for patients and partners.
• Manage patient flow efficiently and schedule appointments.
• Provide excellent customer service addressing inquiries and concerns.

Skills

Customer service experience

Telemarketing experience

Interpersonal skills

Proficiency in Microsoft Office

Proficiency in Google Suite

Job description

A healthcare service provider in Singapore seeks a skilled customer service representative to coordinate patient interactions and streamline operations. Candidates should have at least 2 years of experience in customer service or telemarketing, preferably in healthcare. The position offers excellent benefits, including annual leave, birthday leave, and complimentary TCM services. Join a vibrant team that values diversity, employee growth, and a fun workplace culture.