Healthcare Quality Supervisor

MARKEN TIME CRITICAL EXPRESS LIMITED (Singapore Branch); Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A healthcare logistics provider in Singapore is seeking a Healthcare Quality Assurance Supervisor to maintain healthcare compliance and oversee Quality Assurance operations. The ideal candidate will monitor compliance, promote risk management, and facilitate audits while providing guidance on quality standards. This role requires a Bachelor's degree in Sciences and experience in the pharmaceutical or healthcare industry. Join a dynamic team dedicated to ensuring the highest quality standards in healthcare transportation.

Qualifications

• Requires a Bachelor's degree or International equivalent in Sciences.
• Experience in pharmaceutical, healthcare, or food industry preferred.
• Quality Assurance experience is preferred.
• QPIC/AQPIC designation is preferred.

Responsibilities

• Monitor compliance with UPS SCS site license requirements.
• Promote issue resolution and continuous improvements.
• Facilitate and respond to internal, regulatory, and client audits.
• Assist with creation and approval of controlled documents.
• Provide quality compliance guidance to clients and staff.

Skills

Quality Assurance

Risk Management

Compliance Monitoring

Training

Education

Bachelor's degree in Sciences

Job description

Job Summary

The Healthcare Quality Assurance (QA) Supervisor communicates the quality policy and objectives to help ensure the maintenance of the overall healthcare compliance for the operation/department. The successful candidate will advise on development of standard operating procedures (SOPs), reviews and approves client and facility work instructions, trains QA personnel and internal clients on SOPs and regulatory topics, and oversees the maintenance of the quality documents. This position participates in internal, client, and agency audits, and follows up on audit outcomes. The HC Quality Assurance Supervisor maintains knowledge of healthcare quality and regulatory requirements and assesses and addresses risks associated with transporting healthcare and food products.

Responsibilities

• Monitors and instructs for compliance to UPS SCS site license requirements (DEL, MDEL, CDS, PCR).
• Promotes Issue resolution, risk management, continuous improvements and project initiatives.
• Facilitates, hosts, and respond to audits (Internal, Regulatory Agencies and Clients).
• Assists with creation, revision, and approval of Controlled Documents (SOP/WI/Forms).
• Provides investigation and Non-conformance reporting, including development of proactive strategies for preventing recurrence.
• Changes control management.
• Provides Quality and Regulatory compliance guidance to clients and internal staff.
• Supports growth of new and expanded facilities, clients and services.
• Participates in environmental control and CDS security emergency response action team.
• Performs direct reports responsibilities (risk assessment, task delegation, performance evaluation, skills development, constructive feedback, formal performance review, formal career development).

Qualifications

• Bachelor's degree or International equivalent in Sciences- Required
• Pharmaceutical, healthcare or food industry experience - Preferred
• Quality Assurance experience - Preferred
• QPIC/AQPIC designation - Preferrred