Healthcare Quality Supervisor

MARKEN TIME CRITICAL EXPRESS LIMITED (Singapore Branch); Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics and healthcare services provider in Singapore is seeking a Healthcare Quality Assurance Supervisor. The role involves communicating quality policies, advising on standard operating procedures, and overseeing compliance with healthcare regulations. The successful candidate will participate in audits and risk assessment while guiding staff on regulatory matters. Candidates should possess a Bachelor's degree in Sciences and ideally have experience in the pharmaceutical or healthcare industry, along with quality assurance experience.

Qualifications

• Bachelor's degree or International equivalent in Sciences is required.
• Experience in pharmaceutical, healthcare, or food industry is preferred.
• Quality Assurance experience is preferred.
• QPIC/AQPIC designation is preferred.

Responsibilities

• Monitors and instructs for compliance to UPS SCS site license requirements.
• Promotes issue resolution, risk management, continuous improvements, and project initiatives.
• Facilitates and responds to audits.
• Assists with creation and approval of controlled documents.
• Provides investigation and non-conformance reporting.
• Manages change control.
• Provides quality and regulatory compliance guidance.
• Supports growth of new facilities, clients, and services.
• Participates in environmental control and emergency response.
• Performs direct reports responsibilities.

Job description

Job Summary

The Healthcare Quality Assurance (QA) Supervisor communicates the quality policy and objectives to help ensure the maintenance of the overall healthcare compliance for the operation/department. The successful candidate will advise on development of standard operating procedures (SOPs), reviews and approves client and facility work instructions, trains QA personnel and internal clients on SOPs and regulatory topics, and oversees the maintenance of the quality documents. This position participates in internal, client, and agency audits, and follows up on audit outcomes. The HC Quality Assurance Supervisor maintains knowledge of healthcare quality and regulatory requirements and assesses and addresses risks associated with transporting healthcare and food products.

Responsibilities

• Monitors and instructs for compliance to UPS SCS site license requirements (DEL, MDEL, CDS, PCR).
• Promotes Issue resolution, risk management, continuous improvements and project initiatives.
• Facilitates, hosts, and responds to audits (Internal, Regulatory Agencies and Clients).
• Assists with creation, revision, and approval of Controlled Documents (SOP/WI/Forms).
• Provides investigation and Non-conformance reporting, including development of proactive strategies for preventing recurrence.
• Changes control management.
• Provides Quality and Regulatory compliance guidance to clients and internal staff.
• Supports growth of new and expanded facilities, clients and services.
• Participates in environmental control and CDS security emergency response action team.
• Performs direct reports responsibilities (risk assessment, task delegation, performance evaluation, skills development, constructive feedback, formal performance review, formal career development).

Qualifications

• Bachelor's degree or International equivalent in Sciences- Required
• Pharmaceutical, healthcare or food industry experience - Preferred
• Quality Assurance experience - Preferred
• QPIC/AQPIC designation - Preferrred