Head, Privilege Business Development

Maybank; Singapore; On-site; SGD 100,000 - 135,000; Full time

Job summary

A leading financial institution in Singapore is seeking a Head of Privilege Business Development to manage Personal Financial Advisors (PFA), focusing on recruitment, training, and operational efficiency. The role requires collaboration with stakeholders to enhance the privilege customer base, achieve targets, and ensure compliance with regulations. Candidates should have significant leadership experience in financial services, strong communication skills, and a deep understanding of the privilege sector. This position offers a dynamic work environment with leadership opportunities.

Qualifications

• At least 6 years of experience in a Branch sales role.
• Minimum 3 years of relevant leadership experience in Retail and Privilege segments.

Responsibilities

• Manage recruitment and training of Personal Financial Advisors (PFA).
• Work with stakeholders to close operational risk and streamline processes.
• Collaborate with business units to grow the privilege customer base.
• Achieve segment related targets.
• Maintain Privilege Customer Service Levels.
• Ensure compliance and regulatory adherence.
• Demonstrate leadership skills.

Skills

Critical thinking

Problem resolution skills

Good oral communication

Good written communication

Interpersonal skills

Teamwork

Ability to work independently

Understanding of privilege sector

Education

Tertiary education (degree/diploma) or Certified Financial Planning (CFP)

Professional qualification as required by MAS

Job description

Head, Privilege Business Development is responsible for Personal Financial Advisors (PFA) management including recruitment of PFAs, training and coaching as required and overall supervision to ensure alignment with segment goals and standards.

Responsibilities

• Work closely with various stakeholders to close operational risk/gaps, streamline processes to improve efficiency for client management and business processes on segment.
• Collaborate actively with other business units to grow privilege customer base and create opportunities for PFAs penetration.
• Achieve segment related targets.
• Maintain the Privilege Customer Service Levels.
• Compliance and regulatory adherence.
• Demonstrate leadership skills

Qualifications

• Tertiary education (degree/diploma) or holder of Certified Financial Planning (CFP)
• Professional qualification – As required by MAS.
• At least 6 years of working experience as a Branch sales role.
• Minimum 3 years of relevant leadership experience in the Retail and Privilege segments
• Critical thinking & problem resolution skills
• Good oral and written communication skills with the ability to cascade information effectively to wide range of internal and possibly external stakeholders
• High level of interpersonal skills with the ability to work well in a team as well as independently
• Driven with good understanding and experience of the privilege sector
• Demonstrated leadership skills

Please note only shortlisted candidates will be notified.