Head of Efficiency, Digital and Business Process

PIL Pacific International Lines; Singapore; On-site; SGD 120,000 - 150,000; Full time

Job summary

A leading global shipping company based in Singapore is seeking a proactive individual to head up its Global Efficiency Programme. The role involves strategizing efficiency initiatives across multiple divisions, leading digital transformation efforts, and optimizing internal business processes. Candidates must have a degree in Management and a minimum of 10 years of relevant experience, along with strong governance and stakeholder management skills. This is an opportunity to contribute to a sustainable and innovative shipping environment.

Benefits

Opportunities for professional growth

Dynamic and collaborative work environment

Focus on sustainability and innovation

Qualifications

• Minimum 10+ years of relevant experience in operations, procurement or supply chain management.
• Strong ability to drive cost efficiency and improvement plans.
• Familiarity with the container shipping industry is advantageous.

Responsibilities

• Lead and strategize the organization’s efficiency strategy.
• Manage digitalization transformation and enhance business processes.
• Drive consensus and support change management across business units.

Skills

Governance adherence

Stakeholder management

Critical thinking

Strategic planning

Education

Bachelor’s degree in Management or equivalent

Job description

DRIVING CONNECTIVITY

Chart your Course with PIL

With over 55 years of leadership in the global shipping industry, Pacific International Lines (PIL) is looking for proactive individuals to drive innovation and sustainable shipping solutions. If you’re fueled by pioneering ideas, enjoy challenging the status quo, and are determined to make a significant impact, PIL wants you as a part of our dynamic community of maritime professionals.

At PIL, we provide local experiences with a global reach. With our headquarters in Singapore, and services offered at over 500 locations in 90 countries, you will have ample opportunities to work with colleagues from different cultures and communities.

Get On Board for a Dynamic and Purposeful Career.

This role heads up the Global Efficiency Programme for the organization and is also driving the Digitalisation Transformation & Business Process within the Logistics division. The position is responsible for leading the organisation’s overall efficiency strategy, driving the enterprise-wide cost optimization agenda, productivity improvement and operational excellence. This role provides strategic direction and establishes strong governance for the programme and ensures alignment across all business units to drive measurable, sustainable improvement that are aligned with corporate objectives. This position is also responsible for driving the digitalization transformation and optimizing internal business processes to enhance operational performance and implementing change management for adoption across the various offices.

Key Responsibilities

Strategic Cost Management & Leadership

• Strategize, develop and lead the organization’s overall efficiency strategy for PIL covering trade, commercial, operations, finance, admin, HR and logistics
• Drive enterprise-wide action plans to execute cost optimization strategies, productivity improvement and operational excellence.
• Lead and animate plans to encourage innovation and experimentation to champion and embed culture of continuous improvement and cost-conscious mindset across the organisation.
• Collaborate with Senior Management and other business units to establish cost efficiency goals and prioritise action plans.
• Partner with Business Controllers to analyze costs and coordinate with business units on cost variances and action plans.
• Monthly update to SMC on progress on efficiency initiatives, challenges and action plans

Efficiency Programme Management & Leadership

• Lead the entire efficiency programme roadmap, including planning, prioritisation, tracking, and reporting
• Develop and review the efficiency framework to ensure governance rigour, data accuracy, and transparency in measurement frameworks for integrity.
• Build strong cross functional partnerships with leaders across HQ, Regional Offices, and Agencies.
• Drive consensus, secure buy in, and support change management to ensure action plans are materialised.

Digitalisation Strategy and Implementation

• Strategize, develop and implement comprehensive digitalization strategies for logistics division with alignment with PIL goals and industry best practices
• Identify digital opportunities and develop digitalization roadmap with relevant stakeholders to explore opportunities for adoption and expansion in HQ and various offices.
• Ensure implementation and integration are conducted to ensure successful implementation.
• Build good stakeholder relationships to ensure feedback is tabulated and reviewed by team for continuous improvement.

Internal Business Process Optimisation

• Lead global process optimization project for equipment and land related processes.
• Manage overdue processes and performance

MUST HAVE:

• Bachelor’s degree in Management or equivalent
• Minimum 10+ years of relevant experience in operations, procurement or supply chanin management
• Strong governance and adherence to cost efficiency framework
• Excellent stakeholder management and engagement to get buy-in and consistent delivery of improvement plans
• Strategic thinker with long term vision and ability to align improvement initiatives with organisational goals
• Familiarity with the container shipping industry is a plus

Why Join Us:

• Be part of a leading global carrier with a strong focus on sustainability and innovation.
• Work in a dynamic and collaborative environment.
• Opportunities for professional growth and development.

Application Process:

To apply for this exciting opportunity, please submit your resume outlining your qualifications and experience to PIL Career Website.

About Us

Incorporated in 1967, Pacific International Lines (PIL) is ranked 12th among the world’s top container shipping lines and is also the largest home-grown carrier in Southeast Asia. Based in Singapore, PIL is a global carrier with a focus on Asia, China, Africa, the Middle East, Latin America, Oceania, and the Pacific Islands.

Together with its affiliated companies Mariana Express Lines (MELL) and Malaysia Shipping Corporation, PIL serves customers at over 500 locations in more than 90 countries worldwide with a fleet of 100 container and multi-purpose vessels.

Apart from the core liner shipping business, PIL also has several other business units such as container manufacturing, depot, and logistics services.

PIL strives to meet the needs of its customers by providing value-adding services such as intermodal, breakbulk, and reefer services delivered on innovative technological platforms. With its focus on “Driving Connectivity” and commitment to achieving Net Zero by 2050, PIL aims to be an efficient, sustainable, and future-ready shipping line.

Pacific International Lines (PIL) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.