Guest Service Officer - Concierge

GRAND HYATT SINGAPORE; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prestigious hotel in Singapore is seeking a Guest Service Officer - Concierge to ensure exceptional and consistent service delivery to guests. The role contributes to the efficient operations of the Rooms Division. Candidates should possess G.C.E. 'O' levels, and those with a Diploma or Degree in Hospitality or Tourism Management will be preferred. A minimum of 6 months experience in hotel operations and strong communication and interpersonal skills are essential for this position.

Qualifications

• Minimum 6 months work experience in hotel operations.
• Good customer relations, communications and interpersonal skills.

Responsibilities

• Provide excellent and consistent service to customers.
• Contribute to the smooth and efficient running of the Rooms Division.

Skills

Customer relations

Communication skills

Interpersonal skills

Education

G.C.E. 'O' levels

Diploma/Degree in Hospitality/Tourism Management

Job description

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer - Concierge is responsible to contribute to the smooth and efficient running of the Rooms Division.

• Possess minimum G.C.E. "O" levels.
• Candidates with Diploma / Degree in Hospitality / Tourism Management or equivalent will be preferred.
• Minimum 6 months work experience in hotel operations.
• Possess good customer relations, communications and interpersonal skills.