Guest Relations Officer

Bitdeer Technologies Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading technology company in Singapore is seeking an experienced Guest Relations Officer to manage the front desk and be the first point of contact for visitors. The ideal candidate will ensure a welcoming environment, handle administrative tasks, and provide exceptional visitor experiences. Responsibilities include managing meeting room bookings, visitor registration, and supporting internal communications. Candidates should have a diploma in related fields, proven experience in a front desk role, and strong communication skills.

Benefits

Attractive welfare benefits

Developmental opportunities such as training and mentoring

Qualifications

• Proven experience as a Guest Relations Officer or similar front desk role is required.
• Excellent verbal and written communication skills are essential.
• Strong organizational and multitasking abilities are important.

Responsibilities

• Manage visitor registration and coordinate with building security.
• Provide first class visitor experience and assist with company events.
• Handle incoming and outgoing mail, phone calls, and emails.

Skills

Communication Skills

Organizational Skills

Multitasking

Confidentiality

Education

Diploma or Certificate in Business Administration

Tools

Microsoft Office Suite

Job description

About Bitdeer:

Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for Bitcoin mining. Bitdeer is committed to providing comprehensive computing solutions for its customers. The Company handles complex processes involved in computing such as equipment procurement, transport logistics, datacenter design and construction, equipment management, and daily operations. The Company also offers advanced cloud capabilities to customers with high demand for artificial intelligence. Headquartered in Singapore, Bitdeer has deployed datacenters in the United States, Norway, and Bhutan.

Job Summary:

We are looking for an experienced Guest Relations Officer to manage our front desk and will be the first point of contact for visitors and staff. The ideal candidate will handle administrative tasks, manage communications, and help maintain a welcoming office environment. This role is essential in creating a positive first impression and supporting smooth day-to-day operations.

What you will be responsible for:

• Responsible for drafting and implementing procedures for meeting room management. Oversee meeting room bookings and maintain office calendars and workplace etiquette is followed
• Provide first class visitor experience to ensure smooth operations and a welcoming environment
• Manage visitor registration, issue badges and access cards / QR, and coordinate with building security
• Answer phone calls and respond to emails promptly and professionally
• Handle incoming and outgoing mail, courier services, and deliveries
• Assist with company events such as birthday celebrations, team building activities, and other employee engagement initiatives.
• Support internal office communications by assisting with announcements, newsletters, and updates
• Any other ad hoc administrative task as assigned

How you will stand out:

• Diploma or Certificate in Business Administration, Office Management, or related field

• · Proven experience as a Guest Relations Officer or in a similar front desk role
• · Excellent verbal and written communication skills
• · Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• · Strong organizational and multitasking abilities
• · Ability to handle sensitive information with confidentiality

What you will experience working with us:

• A culture that values authenticity and diversity of thoughts and backgrounds;
• An inclusive and respectable environment with open workspaces and exciting start-up spirit;
• Fast-growing company with the chance to network with industrial pioneers and enthusiasts;
• Ability to contribute directly and make an impact on the future of the digital asset industry;
• Involvement in new projects, developing processes/systems;
• Personal accountability, autonomy, fast growth, and learning opportunities;
• Attractive welfare benefits and developmental opportunities such as training and mentoring.

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Bitdeer is committed to providing equal employment opportunities in accordance with country, state, and local laws. Bitdeer does not discriminate against employees or applicants based on conditions such as race, colour, gender identity and/or expression, sexual orientation, marital and/or parental status, religion, political opinion, nationality, ethnic background or social origin, social status, disability, age, indigenous status, and union.