Guest Relations Executive @ Stags Head (Up to S$3000 Joining Bonus!)

RED DOOR GROUP PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A new dining establishment in Singapore seeks a dedicated Guest Relations Executive to shape an unforgettable dining experience. In this role, you will be crucial in welcoming guests, managing reservations, and coordinating with the team for exceptional service. Candidates should have a minimum of one year's experience in casual dining, possess strong interpersonal skills, and reflect professionalism. The position offers competitive compensation including monthly incentives and a sign-on bonus, with a 5-day workweek and additional perks.

Benefits

Up to $3,500 monthly salary

Monthly incentives package

Sign-on bonus up to $3,000

Flexible work shifts

Group insurance coverage

Staff meals

50% employee discount

Qualifications

• Minimum one year of related experience in a casual dining environment.
• Ability to interact effectively with guests and staff.
• Excellent communication skills and a professional appearance.

Responsibilities

• Greet guests warmly and assist with seating.
• Manage reservations and maintain the seating chart.
• Coordinate with service and kitchen staff for special requests.
• Anticipate guests' needs and fulfill their requests.

Skills

Positive attitude

Interpersonal skills

Team player

Customer interaction

Job description

Do you want to be part of the opening team of a brand-new restaurant built from the ground up? Stag's Head Steakhouse @ Pan Pacific Hotel - a British Steakhouse indulgence with a refined, contemporary edge presenting a new chapter in Singapore's dining scene - is on the hunt for a dedicated and charismatic Guest Relations Executive.

This is your chance to earn real industry cred and join something genuinely exciting. Fresh, new, and full of possibility - we’re looking for people who want to bring their ideas, personality, and passion to the table.

Be part of the team that sets the vibe, shapes the guest experience, builds the standards, and creates the stories guests will talk about for years to come. If you’re hungry to grow, ready to shine, and eager to help us launch a restaurant that will set the tone for Singapore’s dining scene, we open in February 2026, but we’d love to meet you now!

What You'll Do

As a Guest Relations Executive, you’ll be at the heart of creating unforgettable dining experiences for our guests.

Here’s what you’ll tackle every day:

• 🌟 Set the tone – Greet guests warmly, guide them to their tables and assist with seating, handle phone calls and respond to email inquiries professionally and promptly.
• 📅 Master reservations – Make, confirm, and manage bookings while keeping the waiting list and seating chart running smoothly.
• 🤝 Team up – Coordinate with Service and Kitchen staff to handle special requests, such as dietary needs or personalized table arrangements.
• 🎉 Celebrate moments & Stay a step ahead – Print special occasion menus and set up tables to create unforgettable memories and anticipate guests’ needs and proactively fulfil their requests.

What Can You Bring to the Table?

We’re looking for someone who radiates positivity and professionalism, with skills and qualities such as:

• 💡 Minimum one (1) year of related experience in a casual dining environment
• 🔥 A supportive personality with a can-do attitude, passion for working in a fast-paced, dynamic environment, team player, support fellow staff members and have a guest-first approach to hospitality with demonstrated ability to interact with customers, employees and third parties that reflects highly on the Restaurant, the brand and the Company
• 💬 Excellent interpersonal and communication skills with an ability to represent our restaurant, brand, and company with pride and professionalism, be well-groomed and have a professional disposition

What’s in It for You?

• 💰 Up to $3,500 monthly + Monthly Incentives Package + Sign-on bonus of up to $3,000
• 📅 5-day workweek with flexible shifts
• ✨ Group insurance coverage for peace of mind, staff meals and 50% employee discount at both restaurants, late-night transportation for your convenience