Guest-Focused Operations Associate (Day/Night Shifts)

GENESIS FORBES HUMAN CAPITAL MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality service provider in Singapore is seeking a candidate for a customer-focused role involving check-in, booking, and payment handling. Responsibilities also include managing membership records, maintaining sales reports, and supporting daily operations of a golf studio. Suitable candidates should possess a minimum of GCE 'O' Levels, strong communication skills, and a passion for sports. Interest in golf is a plus. This position requires bilingual proficiency in English and Mandarin.

Qualifications

• Prior experience in hospitality, customer service, or operations is an advantage.
• Passion for golf or interest in sports is a plus.
• Strong communication and interpersonal skills.
• Bilingual in English and Mandarin.
• Tech-savvy with basic troubleshooting ability.
• Passion for golf or interest in sports is a plus.

Responsibilities

• Handle customer check-in, booking and payments.
• Manage membership records and top-ups.
• Maintain daily sales reports and inventory of retail items.
• Assist in basic shop operations and ensure smooth daily running.
• Provide friendly and professional service to all guests.
• Support marketing and promotional activities.
• Prepare daily operational reports for management.
• Basic housekeeping to maintain a clean environment.

Skills

Strong communication and interpersonal skills

Bilingual in English and Mandarin

Tech-savvy with basic troubleshooting ability

Tech-savvy

Bilingual in English and Mandarin

Education

Minimum GCE 'O' Levels or equivalent

Job description

A hospitality service provider in Singapore is seeking a candidate for a customer-focused role involving check-in, booking, and payment handling. Responsibilities also include managing membership records, maintaining sales reports, and supporting daily operations of a golf studio. Suitable candidates should possess a minimum of GCE 'O' Levels, strong communication skills, and a passion for sports. Interest in golf is a plus. This position requires bilingual proficiency in English and Mandarin.