Guest Experience Specialist – Front Desk & Hospitality

JUST RECRUIT SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent recruitment agency in Singapore is seeking a Guest Service Executive who will deliver exceptional customer service and ensure a warm welcome for guests. The role involves managing check-ins and check-outs, addressing guest needs, and maintaining positive relations. Ideal candidates have a positive attitude, good communication skills, and hospitality experience. This position requires a willingness to work rotating shifts, including weekends and public holidays. Basic salary, meal allowance, and bonuses are offered.

Benefits

Basic Salary

Meal Allowance

Bonus

Qualifications

• Willing to perform rotating shifts.
• Experience in hospitality preferred, especially in a prestigious hotel.
• No experience welcome to apply.

Responsibilities

• Deliver courteous and professional service to all guests.
• Respond promptly to inquiries, requests, and complaints.
• Perform cashiering duties according to established procedures.
• Uphold guest safety and emergency protocols.
• Provide guests with accurate information about the residence and local attractions.

Skills

Positive attitude

Outgoing personality

Good communication skills

Education

O-Level or equivalent

Tools

HMS knowledge

Job description

A prominent recruitment agency in Singapore is seeking a Guest Service Executive who will deliver exceptional customer service and ensure a warm welcome for guests. The role involves managing check-ins and check-outs, addressing guest needs, and maintaining positive relations. Ideal candidates have a positive attitude, good communication skills, and hospitality experience. This position requires a willingness to work rotating shifts, including weekends and public holidays. Basic salary, meal allowance, and bonuses are offered.