Guest Experience Ambassador

Resorts World at Sentosa Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading hospitality and entertainment venue in Singapore is seeking Crew members for Guest Experience roles at the Singapore Oceanarium. You will ensure a smooth and welcoming experience for all visitors by assisting with admissions and providing exceptional service. Candidates should have relevant qualifications and a customer-focused mindset. The role requires effective communication skills, attention to detail, and the flexibility to work in various conditions. Join us to create memorable moments for our guests.

Qualifications

• GCE O/A Levels, ITE Certificate, or Diploma in Hospitality & Tourism, or relevant discipline.
• Customer-focused mindset with a passion for delivering exceptional service.
• Effective verbal communication to assist guests confidently.

Responsibilities

• Deliver a positive and memorable guest experience.
• Ensure operational readiness at all guest-facing areas.
• Perform accurate ticketing transactions and verify guest admissions.

Skills

Customer-focused mindset

Effective verbal communication

Attention to detail

Positive attitude

Flexibility and adaptability

Education

GCE O/A Levels, ITE Certificate, or Diploma in Hospitality & Tourism

Tools

Basic computer systems

Job description

A leading hospitality and entertainment venue in Singapore is seeking Crew members for Guest Experience roles at the Singapore Oceanarium. You will ensure a smooth and welcoming experience for all visitors by assisting with admissions and providing exceptional service. Candidates should have relevant qualifications and a customer-focused mindset. The role requires effective communication skills, attention to detail, and the flexibility to work in various conditions. Join us to create memorable moments for our guests.