Global Transaction Banking Client Services Lead

Goldman Sachs Group, Inc.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

A leading global investment firm seeks an Analyst to oversee Client Services in Transaction Banking in Singapore. You'll lead a team to provide exceptional client service managing relationships and resolving issues while collaborating with Product and Engineering teams. The ideal candidate has a strong background in client service and payment processing, excellent leadership, communication skills, and a proactive approach to problem-solving. A dynamic work environment with opportunities for growth awaits.

Benefits

Competitive vacation policies

Health advocacy services

On-site fitness centers

Child care services

Qualifications

• Experience managing and developing Client Service teams.
• Strong understanding of FX Payments or International Payment Servicing.
• Proven analytical skills with meticulous attention to detail.

Responsibilities

• Lead the local Client Services Team in delivering excellence.
• Support global Client Service functions and establish client service architecture.
• Manage inquiries related to payments, accounts, and client issues.

Skills

Client Service management

Risk management

Analytical skills

Communication skills

Interpersonal skills

Leadership skills

Problem-solving ability

Education

Minimum 1 year experience in Transaction Banking

Job description

A leading global investment firm seeks an Analyst to oversee Client Services in Transaction Banking in Singapore. You'll lead a team to provide exceptional client service managing relationships and resolving issues while collaborating with Product and Engineering teams. The ideal candidate has a strong background in client service and payment processing, excellent leadership, communication skills, and a proactive approach to problem-solving. A dynamic work environment with opportunities for growth awaits.