Global Trade Customer Care Specialist (Import/Export)

RN CARE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A local service company in Singapore is seeking a dedicated Sales Support specialist to manage sales orders, ensure documentation accuracy, and facilitate effective communication. The ideal candidate will have a Diploma in Business Administration and at least 2 years of experience in sales support or customer service. Knowledge of shipping terms and export documentation is essential, along with the ability to work collaboratively in a team-oriented environment.

Qualifications

• Minimum 2 years of working experience in sales support or customer service.
• Knowledge of export documentation is essential.
• Experience with Letter of Credit is an advantage.

Responsibilities

• Prepare and process sales orders while managing documentations.
• Ensure accuracy in documents and emails to prevent errors.
• Follow up on sales order status and payment checks.
• Support teamwork and assist with ad-hoc tasks.

Skills

Sales support experience

Customer service skills

Knowledge of shipping terms

Education

Diploma in Business Administration or relevant

Job description

A local service company in Singapore is seeking a dedicated Sales Support specialist to manage sales orders, ensure documentation accuracy, and facilitate effective communication. The ideal candidate will have a Diploma in Business Administration and at least 2 years of experience in sales support or customer service. Knowledge of shipping terms and export documentation is essential, along with the ability to work collaboratively in a team-oriented environment.