Global Program Management Director - Customer Delivery

Ichor Systems, Inc.; Singapore; On-site; SGD 150,000 - 200,000; Full time

Job summary

A leading technology firm is seeking a Senior Director of Program Management in Singapore to oversee all Program Management functions. The role involves managing customer demand planning, ensuring on-time delivery, and driving inventory optimization. Applicants should have over 10 years of experience in Program Management within the manufacturing or semiconductor industries, along with strong analytical, organizational, and stakeholder management skills. This position emphasizes cross-functional collaboration and customer relationship management.

Qualifications

• 10+ years of experience in Program Management, Project Management, or Customer Operations.
• Proven experience in managing customer demand and delivery performance.
• Strong understanding of inventory management and claims management.

Responsibilities

• Lead and oversee global Program Management functions.
• Manage customer demand planning and site alignment.
• Drive and monitor On-Time Delivery performance.

Skills

Program Management

Customer Operations

Analytical skills

Organizational skills

Problem-solving skills

Communication skills

Stakeholder management

Education

Bachelor’s degree in Engineering, Business, Operations Management, or related field

Job description

A leading technology firm is seeking a Senior Director of Program Management in Singapore to oversee all Program Management functions. The role involves managing customer demand planning, ensuring on-time delivery, and driving inventory optimization. Applicants should have over 10 years of experience in Program Management within the manufacturing or semiconductor industries, along with strong analytical, organizational, and stakeholder management skills. This position emphasizes cross-functional collaboration and customer relationship management.